Rack Room Shoes has been a trusted footwear retailer for over 95 years, offering quality shoes for men, women, and children at value prices. The store features a wide variety of recognized brands and exclusive options in athletic, comfort, dress, and casual shoes. Many customers have praised the helpfulness of employees like Ron and Preston, who provide excellent service and communication. Shoppers appreciate being informed about sales and receiving personalized attention without being pressured. Some customers have enjoyed the convenience of having shoes ordered in their size and receiving notifications for pickup. However, there have been reports of limited stock on specific items, such as slip-resistant shoes, and mixed experiences with staff engagement. Overall, Rack Room Shoes aims to meet the footwear needs of every family member, though experiences can vary.
I purchased two pairs of Hey Dude shoes. The staff helped me find my size (women's size 5) which is not an easy task. I received a good deal and a ten dollar credit
March 2025
Went into buy a pair of shoes to replace what i was currently wearing. The employee named Ron greeted me, informed me about current sales happening and made me feel welcomed without being pushy. I shopped and Ron cashed me out. Very pleasant experience! Thank you Ron!!
March 2025
Always where we end up finding what we want. Always had a buy one get one half off sale going on.