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7AM - 6PM
1811 Ranch Rd 620 North, Lakeway
Auto Repair
“First time using Christian Brothers for any automotive care. Needed an oil change and used a coupon they mailed me. I called and was able to set an appointment for that day. I arrived on time. Kindly greeted as I walked inside their pristine waiting area. Looked like a lawyers office it was so nice. Friendly staff offered me water or drink. I presented my ID and credit card which were looked at and returned. After a few minutes I was given a total price before any work began. They swiftly changed the oil and filter in my small truck, less than an hour. A multipoint inspection was performed at my request after given a choice for that or just oil and filter change. Was provided a comprehensive print out of optional maintenance items with my receipt. No high pressure sales or song and dance about items my truck may need. I appreciated that, a lot. I left and halfway home I realize that I hadn't paid for the service and no one asked me for payment while I was there either. I called the location informing them I needed to pay. No greeting on the phone this time, after identifying myself, all I heard was one word, payment. My credit card info was processed over the phone and done. Had a great experience except for one small courtesy. I wasn't expecting it but realized later that I was not thanked for being honest by calling them first. Integrity goes both ways, which in my opinion is sorely lacking in the world these days. Anyway, it's all good.”
“Another successful service appt. with Kristi Suarez. She is a wonderful representative of Lexus. She is honest and helpful in deciding what is best for my car. She makes me feel like I am the most important Lexus owner.”
“The work is always done right the first time and done when promised. Chris stays in touch if an issue arises. The best auto repair shop I used in a long time. Keep up the good work!!”
“Saw people filling up and pulled in. Filled my car...and there was no receipt tape. Found they weren't actually open on Sundays, which it was. Was not able to get my receipt for my business trip. Not their fault, but might try somewhere else if you're on a business trip on a Sunday and need a receipt.”
“Robin at Lexus of Lakeway provided exceptional service. He was very friendly and took the time to understand exactly what I was looking for and was extremely knowledgeable. He also communicated with me throughout the entire buying process. I would highly recommend Robin to anyone looking to buy a Lexus. He was the best. If in the Austin area, I would only go to Lakeway.”
8AM - 5:30PM
1110 Ranch Rd 620 North, Lakeway
Auto Repair
“Great service! I had to walk inside for them to acknowledge my presence but once they saw I was there they were nothing but respectful and provided great service. I got an inspection and oil change. When I got back in my car they even reset the oil light for me!”
“This is my favorite Jiffy Lube in the Austin area. Latroy and his team replaced my brakes, rotors, and performed the oil change quickly and efficiently. Their customer service skills are unmatched- friendly and easy to talk to. Not pushy with unnecessary services. I will always come back here!”
“This location is what auto parts stores used to be - and that’s a good thing. Helpful staff, parts in stock and just the right amount of items out on the main floor. Counter folks are knowledgeable and helpful.”
“ALWAYS honest! A very rare find in auto repair. Special thanks to Sam and James for the wheel lock key that I never knew existed and saved me a ton of money because these guys have integrity. Thanks again!!”
“I've been twice already and customer service is top notch.
Honest quotes, no one has ever tried to sell me things I didn't need, just honest advice and good explanation of the next steps. They called to inform about timelines and to approve repairs when something we didn't discussed popped up. Tire repair was done in 40 minutes, engine repairs that needed parts was done within the same day. They're super efficient!”
7:30AM - 5PM
1403 Ranch Rd 620 North, Lakeway
Auto Repair
“I took my car one week to repair my Bumper. There one person who is working her Name is Tava. Until she was there I didn’t have to worry abt any she took care of my car like own. The service I get super excellent. I don’t have words to thanking her for excellent customer service and whatever repair thing was awesome. I am really happy with ms Tave’s hospitality and your company service. Thanks”
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“Someone hit and ran causing damage to our SUV in a parking lot here in town. I made an insurance claim and selected Whitaker’s for the repairs based on the positive online reviews. They didn’t disappoint. Jose and the team there in Lakeway did a fantastic job dealing with the insurance company and repairing our vehicle in reasonable time. As usual the insurance company kept pushing back in an attempt to save money using non OEM parts etc. Jose did a fantastic job of staying on them and successfully procured all OEM parts for the repairs, all the way down to the proper badging replacements on the liftgate.
Hopefully we have many years before having to deal with this again, but when that time comes, I’ll be calling Whitaker’s again. Thank you team!”