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“A+ - Came in for an inspection. Inspection was done in less than 15 minutes, super quick. Staff was super friendly and gave me a discount for an upcoming oil change. Didn't try to upsell and just performed the inspection quickly. Top notch.”
“We LOVED our recent experience at Whitakers. They were extremely professional- from the very beginning all the way until the truck was finished. I was especially impressed with how well they communicated throughout the whole process.
And the attention to detail was amazing. They made sure everything was perfect before we picked it up. Would HIGHLY recommend Whitakers and we will 100% use them again in the future!”
“They were wonderful. We drove from San Antonio to Lakeway. Took just over 2 hours to get there. Ashley was amazing. Since we were getting there before closing, she was able to stay behind to help us out. She handled all the paperwork via text and call so that we were able to have everything done before getting there. She was also able to answer any questions and send pictures as we went. Once we got there, still did a test drive. Smoother sailing. Richard was a huge help in ensuring everything was explained properly. If I had any questions or concerns, Ashley was able to help me after the fact. Highly recommend!”
“Saw people filling up and pulled in. Filled my car...and there was no receipt tape. Found they weren't actually open on Sundays, which it was. Was not able to get my receipt for my business trip. Not their fault, but might try somewhere else if you're on a business trip on a Sunday and need a receipt.”
“To say that Chris and Austin's Automotive Specialists in Lakeway always take care of you feels like an understatement. After dealing with unnecessary repairs and high prices elsewhere, finding this team was a relief. Chris is an honest, clear communicator and an overall great guy to work with. I’ll keep coming back for any and all repairs on my vehicles.
If you’re looking for one-stop service where you feel welcomed and confident in the recommendations, look no further. Thank you, Chris and the team. Y’all are the best in the area at what you do.”
“This is my favorite Jiffy Lube in the Austin area. Latroy and his team replaced my brakes, rotors, and performed the oil change quickly and efficiently. Their customer service skills are unmatched- friendly and easy to talk to. Not pushy with unnecessary services. I will always come back here!”
“This location is what auto parts stores used to be - and that’s a good thing. Helpful staff, parts in stock and just the right amount of items out on the main floor. Counter folks are knowledgeable and helpful.”
“Lakeway Lube has been my go to vehicle maintenance shop for years. Recently they went above and beyond to cement my confidence in their commitment to customer service. After my vintage Jeep Grand Wagoneer had been sitting for several months in the garage and only 300 miles since last oil change, I found a large puddle of oil under the car, and in checking the drip stick found the level was well above the full mark. Concerned a gasket had been damaged I called. After explaining I couldn't bring the car in due a resent ankle replacement on my right foot and I can't drive. Without hesitation they agreed to send a technician out to check it out. John came in less than a hour to my home checked it out and with no questions or hesitation said he was going to change the oil and filter and get topped off to correct level. Fortunately it was only the drain plug gasket that was leaking. John did the work, started the car to be sure level and leak were corrected. We had a good conversation about old folk joint replacement and love of vintage cars.
Truly service above and beyond, strongly recommend Lakeway Lube.”
“This review is Atypical to most. I have been taking my vehicles to these folks for a couple of years now. They are honest about what they can & can not do. Recently, I asked them to repair the steering box and all the tricks that go with it in our 1996 E-150 conversion van. I called them to see if I could pick it up earlier than planned. They called me back within an hour or so and explained how rusted some of the components were, how OEM parts were needed, and that rushing to finish was not the safest thing to do. I sensed that they were more interested in my safety then my money. Thank you Sun Auto Lakeway.”
“Kevin and his team are the best! Kevin is very knowledgeable and is always willing to answer any questions I may have. He and his team work hard to fix any issues I’m having as quickly and efficiently as possible without sacrificing quality work. They are very much appreciated!”
“I took my car one week to repair my Bumper. There one person who is working her Name is Tava. Until she was there I didn’t have to worry abt any she took care of my car like own. The service I get super excellent. I don’t have words to thanking her for excellent customer service and whatever repair thing was awesome. I am really happy with ms Tave’s hospitality and your company service. Thanks”
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“Another successful service appt. with Kristi Suarez. She is a wonderful representative of Lexus. She is honest and helpful in deciding what is best for my car. She makes me feel like I am the most important Lexus owner.”