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“They were wonderful. We drove from San Antonio to Lakeway. Took just over 2 hours to get there. Ashley was amazing. Since we were getting there before closing, she was able to stay behind to help us out. She handled all the paperwork via text and call so that we were able to have everything done before getting there. She was also able to answer any questions and send pictures as we went. Once we got there, still did a test drive. Smoother sailing. Richard was a huge help in ensuring everything was explained properly. If I had any questions or concerns, Ashley was able to help me after the fact. Highly recommend!”
“We LOVED our recent experience at Whitakers. They were extremely professional- from the very beginning all the way until the truck was finished. I was especially impressed with how well they communicated throughout the whole process.
And the attention to detail was amazing. They made sure everything was perfect before we picked it up. Would HIGHLY recommend Whitakers and we will 100% use them again in the future!”
“This location is what auto parts stores used to be - and that’s a good thing. Helpful staff, parts in stock and just the right amount of items out on the main floor. Counter folks are knowledgeable and helpful.”
“The battery on my truck died on me. Sam quickly determined what battery I needed, explained the warranty to me, changed it out and had me quickly back on the road. Thanks, Sam!”
“I took my car one week to repair my Bumper. There one person who is working her Name is Tava. Until she was there I didn’t have to worry abt any she took care of my car like own. The service I get super excellent. I don’t have words to thanking her for excellent customer service and whatever repair thing was awesome. I am really happy with ms Tave’s hospitality and your company service. Thanks”
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“Another successful service appt. with Kristi Suarez. She is a wonderful representative of Lexus. She is honest and helpful in deciding what is best for my car. She makes me feel like I am the most important Lexus owner.”