“The level of customer service Julia delivered was serendipitous. The added bonus was when I got to my house and noticed not one single bill had a crease!!! Game changer for me. Big shoutout to Julia once again for the professionalism and client engagement while seamlessly handling my banking needs.”
“I had a great experience with starting a new business account—Matt made my experience. From the very moment I walked in the door. Matt was professional, courteous and very helpful throughout the entire process.”
“Chase Bank in Georgetown Wolf Ranch is awesome the staff is always courteous helpful doing whatever they can to assist ATM is always ready to be served the customer I love Chase Bank they have been very good to me in Catching scams against my credit card or my debit card great facility”
“Sometimes a mixed bag at this location with service. The past few years I felt they are understaffed as they usually only have one teller. I don't usually need to go inside so it's not an ongoing issue.I had a few questions about more in depth financial information and Nicole was able to help me with all of my questions and offered great advice I was unaware of. I'm glad she is there as she is incredibly friendly and knowledgeable about the banks products.”
“The branch manager Michelle solved my issue quickly within 15 minutes of coming into the branch. I had issues getting help from the main corporate number on a large account balance. Very happy with her service.”
“I had a wonderful experience at Wells Fargo thanks to Danna Villarrcal. She is a kind, young woman whose excellent attitude and warm approach made me want to return to the bank. In the past, the staff at Wells Fargo weren’t always friendly or welcoming, but Danna changed that for me. Because of her, I decided not to close my accounts, and I’m truly glad that Wells Fargo hires employees like her. I highly recommend that the bank hire more people like Danna, as her professionalism and kindness make a big difference in customer satisfaction.”
“Trey was outstanding in setting up my wife’s acct. The branch is also super nice, local Texas aesthetic with concierge-like service. Support local banks!”