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9AM - 5PM
20610 RM 1431, Lago Vista
Banks
“Christina is the best!!!!I was very anxious about the process and we were building a home in the middle of all the rate changes & the market was crazy. Christina made everything SO easy and it was the most worry free part of the building process. I dont think she ever missed any of my calls and i called a lot haha. Tyson was really amazing also! I had such a great experience with them it makes me want to build another custom home!.. not really lol but it was really so much better dealing with them than i ever would have imagined... Go Security State Bank Go!”
9AM - 5PM
13715 Ladera Blvd, Bee Cave
Banks
“I just moved my business accounts to Keystone and they had all my accounts set up in a day and their online process was a breeze. Also, Kari and team were super helpful and so professional. Its great to speak to real people, which is rare these days. Coming from large banks where you are just a digit, Keystone is a breath of fresh air!!”
“SouthStar Bank has been a valued partner of the West Austin Chamber. Their team is knowledgeable, community-focused, and always willing to support local businesses and initiatives. Whether through sponsorships or event involvement, they consistently show their commitment to strengthening our local economy. We truly appreciate their ongoing support and partnership.”
“My name is Floyd.
Several years ago, I established a business called STU.
I was unaware of the significant expenses associated with starting a new business.
I encountered a payroll issue and required immediate funding.
My credit rating was not optimal, and the bank I had been with for over four years declined my application for a business line of credit.
I learned about factoring companies and discovered 1st Commercial Credit.
From the outset, I felt a sense of optimism. The team that assisted me was supportive and understanding. They guided me through the required steps to get everything set up, after which they provided the necessary funding to meet payroll obligations on time.
1st Commercial Credit also supplied the funding needed to expand my business by securing two additional major contracts.
It has been just over a year, and I have consistently had a positive experience with 1st Commercial Credit. I highly recommend 1st Commercial Credit to anyone seeking a professional and effective funding team; you will not be disappointed.”
“Trey was outstanding in setting up my wife’s acct. The branch is also super nice, local Texas aesthetic with concierge-like service. Support local banks!”
“A+ is the best bank you could go to they take care of ALL your issues and Melanie helped this old lady to calm down and took all my problems away. Great bank, great staff”
“This review is for the branch manager Dora Turek, NOT the company. PNC as an organization and paticularly this branch have issues. I was a happy Compass Bank/BBVA customer for 20+ years. Ever since Pnc bought out BBVA it’s been kind of a nightmare. The Pnc CIO should be fired. Their systems are trash. There are always issues with the mobile app, and every time I go into the branch to get something done it takes a ridiculous amount of time for their staff to do things because the systems are so cumbersome and slow. As a company Their processes and policies are ridiculous at times and they place no value whatsoever on a personal relationship with a customer. Everybody is just a number. Furthermore they are grossly understaffed at the Four Points branch. On Tuesday This week I walked into the branch to initiate 4 international wire transfers and to open up a new bank account for a business I just started. It is now Saturday afternoon And after five visits to the Four Points branch and finally a visit to their Anderson Mill branch here on Saturday and after nearly 6 hours of total time elapsed in the bank I have finally gotten the four wire transfers processed and my new bank account open! This was primarily due to the staffing issues and the fact that these poor folks in the Four Points branch were drinking from a fire hose and literally just did not have enough time in a day to adequately serve customers. It’s also related to their systems and processes which again are very slow and cumbersome.
All of that said the company is lucky to have some really great people who are doing the very best they can despite extremely challenging circumstances. I single Dora Turek there at the Four Points branch who is having to do the work of four people by herself. She’s doing it with a brave face and a good attitude and is going above and beyond to try to take care of everybody including me. She helped me get those four wires out the door in between dozens of other customers that she was trying to take care of. She also walked the paperwork and process through on getting my new account set up. She felt so badly that we were not able to get it done by the end of the business day on Friday that she actually came into one of the branches at Anderson Mill that happened to be open on a Saturday morning to finish up the process for me and get that account opened. My Hat is off to her again for going above and beyond!
I will also say that Amber at the Four Points branch is fantastic and has a great And friendly attitude at all times again despite being completely overwhelmed and overworked. Finally there is Deanne who normally works at the Lagovista branch but who has been coming into the Four Points and Anderson Mill locations to try to pick up the slack again due to the woefully inadequate staffing. Once again this is an individual who is just fantastic with a great attitude and friendly demeanor. I hope the managers for these folks and Pnc as a company recognizes that they have individuals like these folks who are literally keeping customers like me from walking away and going to another bank. I’ve been so frustrated so many times since Pnc bought out BBVA I have been on the verge of closing all accounts and moving to a different Bank on several occasions. The only reason I have not fired Pnc is due to the efforts of people like this at the branch level who are trying So hard and have been so great despite crazy challenges and the the mess of a company they work for.”
“As a small business owner and personal account owner, we would highly recommend SouthStar Bank, Bee Cave. Complete excellence from all the staff - including Melissa and Larry and all that we come in contact with. They are First Class!”
9AM - 4PM
1695 S Hwy 183, Leander
Banks
“VeraBank as a whole never fails to provide great service, but what makes it special are people like Shaimea. She is the heart of every positive experience we’ve had; each time, she goes the extra mile to ensure that every need we bring to her is looked at with care, thoroughness, and a genuine drive to make our lives easier. Shaimea is kind and courteous, however balances it with professionalism, and a work ethic I haven’t seen elsewhere. She not only listens intently, and follows through on requests perfectly, but also never makes you feel like just another customer. She makes you feel valued. It’s a true display of her unwavering dedication and commitment that our banking experience has not only been easy, but, also enjoyable! We feel confident, cared for, and supported in every aspect of our banking experience with Shaimea. We are extremely grateful for her. VeraBank is lucky to have her, and so are we!”
9AM - 5PM
10815 Ranch to Market Rd 2222, Austin
Banks
“Fantastic service by Reid. When I walked in he was the man at the front desk and he took care of everything having to do with my account and also helped me with getting into a safe deposit box. I asked him a question about a CD secured loan and he put me with Jocelyn who was super friendly and helpful. Highly recommend this United Heritage”
“Was at the drive thru 10 minutes before closing. Teller had to send the tube back (my fault), cut a cashiers check and make a deposit. It passed 6pm. He wasn’t too upset by it. I’m not sure he was all that happy, either. Nevertheless, I appreciate A+ and all their locations as they do their jobs professionally and always right the first time! Amazing!!!🤩 Thanks!”
“I highly recommend Christina Hopson for any mortgage transaction. She is very knowledgeable, helpful and goes above and beyond for her customers. It was a pleasure working with her.”
“I have been a customer with First Texas Bank for over 14 years now. I have used the Liberty Hill, Georgetown, and now, the Cedar Park branch. The customer service is always good. My current favorite employees are Sam and Kyle in Cedar park. They are patient and kind and helpful and they give my dog treats when I come through the drive-through.”
“This branch has consistently provided excellent customer service. The bank tellers and reception are warm and friendly. They take an interest in me as a customer and provide a very positive experience. I highly recommend this bank and this branch. I have multiple business accounts and a personal checking account here and I love my experiences!”
“Just went to my closest branch on 620, and Blake handled my visit quickly and with a smile. The best moved I ever made was to make A+ my banking solution. Every visit, every interaction has been wonderful. Thank you A+!!”
“I was there today, I received great service, they helped me in every way, thank you very much to Mr. Kevin, he is very successful in human relations and very helpful.????”
9AM - 5PM
3317 Ranch to Market Rd 620, Austin
Banks
“I've used this location for the past 5 years and have nothing but positive things to say! Everyone is always so kind, fast, and efficient! Last week I applied for a loan and I could not have had a better experience! Sarah Jane was so easy to talk to and understood the questions I had with the application process! We were able to complete the rest of the documents through email and it could not have been any easier! Thank you!”
“I had a great experience with starting a new business account—Matt made my experience. From the very moment I walked in the door. Matt was professional, courteous and very helpful throughout the entire process.”
“The level of customer service Julia delivered was serendipitous. The added bonus was when I got to my house and noticed not one single bill had a crease!!! Game changer for me. Big shoutout to Julia once again for the professionalism and client engagement while seamlessly handling my banking needs.”
“Service with a smile. Sam, a teller at the Cedar Park Wells Fargo branch on Lakeline, kindly and with a smile created four separate envelopes of one dollar bills in stacks of $50, $50,$50 and $75 for Christmas presents.”
9AM - 5PM
201 US-183, Leander
Banks
“Had a great experience on my first visit last month, the employees were very courteous, helpful and professional. I loved all the vintage woodwork & paneling in the interior, the teller mentioned this used to be a Post Office. It's great to see historical places being preserved and repurposed.”
9AM - 5PM
11302 FM 2222, Austin
Banks
“Anthony is such a great banker! We came in at the end of the day without an appointment and he was so helpful, friendly and efficient. Would definitely recommend making an appointment with him for your banking needs!”
9AM - 5PM
3500 Ranch Rd 620 S Bldg D-100, Austin
Banks
“Katie was the best banking advisor I’ve ever worked with. She heard what my business needed to grow and immediately helped me to grow with was only a simple phone call for her and impossible for me. She was kind, thoughtful and a shining star in the bleak corporate world.”
“Chase Bank in Georgetown Wolf Ranch is awesome the staff is always courteous helpful doing whatever they can to assist ATM is always ready to be served the customer I love Chase Bank they have been very good to me in Catching scams against my credit card or my debit card great facility”
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“I have dealt with a lot of bank branches in my business life, and I think that this branch has the best people by far that I have ever worked with. Way better than Wells Fargo and Bank of America... Small town people are the best!!”