“Had to go get a new battery today, and I wanted to say thanks again to the staff, and particularly Jimmy, for doing the battery swap for me. Great service, always recommend this shop!”
“This is the O'Reilly location in Waxahachie on the south end of 77 Ferris road. I recently learned they can mix automotive paint at this store. That paint can also be put into a spray can or touch up bottle with a brush. So get your paint code and fix that scratch or bondo that is showing.”
“I don't know who needs to hear this but there's a real professional manager on the Lake June location by the name of Tony, and let me tell you, this guy deserves a 5 star applause, not only did he help me with my alternator twice but 3 times and directed me to a great mechanic to perform the job, I need yall to go check Mr. Tony out and tell him I said hello and thank you.”
“Dominic was outstanding today. I bought 2 car batteries and he took the time to test both before I left to make sure they actually worked. He’s very knowledgeable and professional, and made a stressful car issue way easier. Desoto is lucky to have him.
Please pass this on to his manager.
Highly recommended”
“I forgot the young man's name,,, but he was very helpful .. Also ,, feel that he had a clear understanding of what he was talking about when it came to auto parts ..”
“Jennifer answered all of my questions confidently and accurately! She knows her stuff! In a matter of 3 minutes she answered all my questions and guided me in the right direction.”
“On Christmas eve i stopped at O’Reilly because my check engine light came on the man that helped me was so nice i think his name was Wayne he looked at my car in the the cold and put the part on for me thank you so much customer service was great.”
“???️SMITTY is most definitely the man here is this store well spoken , well trained, searched for the parts even when the system showed special order. My good Sir you are a Fine Well Oiled Machine I hope your Supervisors can see what I saw.”
“This is one of the best locations I’ve been to around Oakcliff. The employees are so nice and kind and always help me with everything I need. AJ is a good manager and Lucero I have came here so much I learned their names. I love coming here all the time every single time I need something for my car I always know that I’m gonna go to this O’Reilly I saw a review that didn’t sit well with me and felt the need to comment on the true character of the employees in that store. I appreciate this O’Reilly so much!!!!!!!!!!!!!!!”
“Excellent customer service!! If an employee name David is there he will definitely take care of you if you need help! Helped with my battery and was very quick with it! Highly recommend yall stop there for what you need or if you need help finding stuff!”
“The manager Cruze (sorry if I misspelled it) was so helpful. I called and wasn’t sure I was understanding the gap tool for spark plugs and was needlessly worried I’d break them. She was so patient with me explaining and even went to get to same tool to help me better understand. Never once did she get frustrated with me asking so many (probably really dumb) questions. Her level of knowledge and experience in the industry paired with the level of patience and kindness is very rare to find. Made it go from stressful to just a process to take step by step. Thank you”
“Went in yesterday needing some brake fluid. Guy behind the counter(didn’t get his name, but young dude with a mustache) was super helpful and very friendly. O’Reilly’s has a great employees with this one. Bonus points for having a huge parking lot I could drive in circles testing my brakes.”
“Awesome service. Ask for Roy he went out of his way to take care of me so I would struggle another week. Instead handled it and was back in the road the same day!!”
“This specific O’Reilly location has been very good over last decade. Constantly keeping staff rotating staff as necessary, and keeping parts in stock. I’ve met with the GM very nice guy. Keep up the good work guys.”