Chase Bank receives positive feedback for its customer service, with staff members like Bella and Nathaly being highlighted for going above and beyond. Customers appreciate the friendly and patient assistance, especially when setting up accounts. While most experiences have been satisfactory, some issues have been noted with the ATM services and the online appointment scheduling system. The bank's recognition of pride is appreciated by many customers, reflecting a supportive community atmosphere. Overall, Chase Bank is seen as a place where customers feel valued and their banking needs are effectively addressed.
We are closing our accounts since your tellers want to refuse service and I’m closing on my house and need a cashiers check. Unfortunately I’m closing all my accounts including my investment account. Another bank will be glad to have my business. Unprofessional and rude
September 2025
NEVER HAS ENOUGH PEOPLE WORKING!!! can’t walk in & get help with anything!!! always have to fix to different branches!
August 2025
Driveway for atm is super small for pickups. Don't recommend this bank