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“I spoke to Jessica about a possible scam that I may have caused and she was very helpful and took care of my needs very professionally and I am so thankful for all her help. Cudos to her.”
“I had a car stolen and had to replace it quickly. I immediately went Neighborhood Credit Union since I financed my last auto there. I worked primarily with Lois Gaines who was outstanding. This was a difficult case since I live in both Texas and Louisiana and want the car titled in LA. Lori was exceptionally expedient and made the whole transaction very easy. She reminded me why I chose my Neighborhood Credit Union. Thanks so much Lori”
“Excellent customer service each and every time I go there. As an older customer the staff is very kind, patience and respectful towards me. Sometimes I would be so frustrated with the technology of using my phone/computer and the banking system that I would go in and the staff would assist me with understanding and working through the problems even after they had closed. Now that's customer service. Thank you for your service.”
Open 24 hours
1452 W Pleasant Run Rd, Lancaster
Banks
“I love this location. They are busy so if you need a personal banker it's best to schedule a appointment online and you can make the most of your day. Everyone was pleasant. The lines are not as long since the location on beltline is back open. However on Saturday the second location is closed and it's a peak day for this location. They do offer Saturday appointments. Everyone seems willing to help you and took care of my financial needs. Great associates from my personal to my business. They also have a mortgage and investment specialist here. Love it! My neighborhood bank.”
“Opened my account. Had the most wonderful experience ever. Everyone is so friendly at this location. I did a green map to see what account best fits me which the banker was nice to do for me!!”
“Jasmine was a true lifesaver today!
Her professionalism was greatly appreciated!
She is most pleasant and helpful.
You should be honored to have her on your staff!
Michael”
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“A big THANK YOU to Prince who assisted me with setting up my son’s direct deposit on 05/03. We were pressed for time in getting it done and wasn’t aware that we had to make an appointment. Thanks to Prince, we got it done. We appreciate you!!”