“I had a great experience with Vee at Public Storage. She was professional, friendly, and incredibly helpful throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made renting a storage unit quick and stress-free. Her excellent customer service and positive attitude really stood out. Thank you, Vee, for making my experience so easy.”
“Great customer service. I went to several storage locations doing price checks. What sold me on CubeSmart Self Storage was Erica’s knowledge and amazing customer service.”
“RandieBeth was absolutely amazing. She is very personable, helpful and made us feel like a priority when it came to our needs. We started storing with Dallas Secure Storage And Warehouse in July and we needed a second unit recently. And just like the first one to add the second was easy riding. Whenever I called if I couldn’t get anyone right away, I would receive a call shortly after. Even if I didn’t leave a message, I will get a follow up call which was greatly appreciated. If you don’t require state of the art aesthetics and cooling, I would say this is a great place to store your possessions and have a great rental experience.”
“Pleased with the customer service of Karen, she was very customer service oriented. Upon her departure, Mark R. was very helpful in rectifying accounting concerns.
The facility is currently experiencing changes in staff. Hopefully, Diane is very responsive in the interim.”
“Just a note for J.B. Hunt loads if you are delivering doors (e.g. Steve and Sons) and your load information says GFS logistics it is wrong. It’s Boise Cascade on the same side but at the opposite end of building. Check in at suite 100 call the number on the door.”
Open 24 hours
400 North Jefferson Street, Lancaster
Self Storage
“I’ve used a few storage facilities before, and Lancaster Storage is by far the best. The property is always well-maintained, and access is easy. We’ve been here over a year now and couldn’t imagine a better location for our storage needs. Rachel is always quick to respond and so helpful”
“The facility and staff at this location are top notch. Extremely friendly and helpful and so the location is very clean. We attend auctions here every month. They go above and beyond to make you smile and feel like your needs are met. Highly recommend this location for your storage and rental truck needs.”
“Eboni was incredibly helpful, knowledgeable, polite, and patient with both my mother and me. She took the time to show us the exact storage unit we would be using and gave us a thorough demonstration of how to properly use and secure the lock. She explained all of the important information in a clear and detailed manner, making the entire process easy to understand. Her outstanding customer service made for a wonderful experience. I pray that God blesses her and wish her all the best in all of her future endeavors.”