Absolutely the worst national bank ever. Bad customer service. No drive through. Short lobby hours. Limited service on weekends. While relying on technology they’ve lost their human touch. Switching to local bank. Relationships matter.
July 2023
One teller, while other employees stand around! While the line gets longer and longer! The drive thru has been closed since Covid! Not very efficient use of employees. This is a business account so. Can’t use the ATM! And can’t use the night deposit cause they’ve already lost one deposit! ?
July 2023
The fact that they can't answer the phone for over 30 minutes tells me all I need to know about this bank. Horrible service.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.