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“Luis is the best of the best!!!! I live in the Houston area, and he not only assisted me with repairing my cell phone when I was visiting South, Texas in March, 2024, but he personally took time out of his day to meet me in a neighboring town to diagnose AND FIX a complication I had with my cell phone screen AFTER BUSINESS HOURS!! I highly recommend, Luis and Cellphone Repair Center!!!!”
“Jesus and his partner at 5108 McPherson location were awesome and helped me in purchasing and activating my new iPhone. Total process must have been 20-30 minutes. Great conversationalists and great environment. I had previously gone to the 7815 McPherson store with Karolina who didn’t have an iPhone 14 Plus in stock and referred me to the 4311 Clark Blvd store as she was advised that they had two in stock and could set one aside for me. When I arrived and spoke to Amanda, she said that they didn’t have any more of those phones in stock and that she never told Karolina that they did and that she must’ve misheard her. Her associate then offered to call other stores to see if they had any in stock, he called three stores and then said that none of them had any. That’s when I called other stores myself and was able to have Jesus and his partner set aside one for me :) Very happy with the purchase though, but not the up and downs I had to go through to get it.”
“Beautiful attitude of the workers. Very nice atmosphere and always willing to help in any way they can. The best cricket venue I have ever visited, THANK YOU!??
SHOUT OUT TO THEIR EMPLOYEE KASSANDRA?”
“I like this store compared to the one in San Ursula CSR are very friendly helpful they answered all my questions were able to help me with my service highly recommend this place”
“First time at Boost Mobile. I was greeted promptly as soon as I walked in by Robert. Friendly and very knowledgeable about the different phones and their spec. Robert is an excellent example of Great Customer Service.”
“Really good customer service was looking for plans to get a phone for my brother, I think it was the manager helped me out pretty good to choose the right plan for him, recommend this location a lot ? her name was Miriam ask for her she will help you really good!!”
“(Translated by Google) Good attention, excellent promotions in cell phone sales. Problem in payments. The customer must carry the exact payment and creates confusion(Original)Buena atención, excelentes promociones en venta de celulares. Problema en pagos. Debe el cliente llevar el pago exacto y crea confusiones”
“I’m giving 5 stars for customer service and best prices. Switch over to Boost on Saunders and you won’t be sorry. Javi is amazing and so helpful, I am extremely pleased with new phone and plan. If you love iPhone, best prices in Laredo!”
“(Translated by Google) Very friendly staff super recommended help me in what I was looking for. 100% friendly(Original)El personal muy amables súper recomendado me ayudo en lo que yo buscaba .100% amables”
“People are very nice, and very informative when it comes to their products. Very helpful, I'm happy with my experience and purchase. I highly recommend going with Yahaira she attended me!”
“(Translated by Google) Very good service and attention, they explain the plans and the service for which you are paying in detail.(Original)Muy buen servicio y atención, te explican bien a detalle los planes y el servicio por el que estás pagando”
“I usually go to other cricket locations, since when I have gone to this specific one, associates are always rude and not willing to help at all. I stopped by a couple of days ago since it was on my way and had to stop. A young lady named Yolanda was there to my surprise and wow was I thankful. Super sweet and helpful. She answered all my question and even though the other associates had a hostile attitude she made everything worth it. She explained everything in such detail I was surprised with her expertise and knowledge. Props to this location for having people like her that you can tell love what they do. If anyone is in need of anything do ask for her others will just ignore your answers and you will just leave disappointed to be honest.”
“I want to let you know that my customer representative, Kassandra, provided a wonderful experience. Her empathy, knowledge and patience and perseverance were outstanding..Thank you for the wonderful experience she provided. Sincerely David Michael. I recommend Kassandra to assist your phone needs”
“I am very satisfied with the customer service at 5300 San Dario Ave the sales representative Melissa was very helpful thoughtful caring not to mention her exceptional professionalism I am overall satisfied with my new phone and the plan that it came with Melissa's communication skills with the customer we're next level and really welcoming I was just like to thank her for her overall customer service cricket needs more employees or sales representatives like Melissa once again I gave her 5 stars and on a scale from 1 to 10 she is a certified 10 thank you cricket and thank you Melissa...”
“I love the service provided by Muneca. She is an exceptional employee who goes the extra mile to ensure that her customers get the service that they need. She is awesome and I would not trade her customer care for any other provider! Love my cricket team member!!”
“Jasmine gave me the best customer service experience she is a 10/10 employee , she helped me with everything I needed i will be sending more people her way thank you jasmine for your help !”
“Att associate was very knowledgeable, very helpful, patient and attentive to what I needed exactly. Would visit again gladly. Definitely recommend this particular store!!!”
“I always love coming to the store because they always give me great customer service. They're always ready to answer all my concerns The manager Krystal Villarreal save me $96 on my bill payment by signing me up for autopay. Keep up the great atmospheres you're providing.”
“Always a great experience at AT&T and appreciate the customer service. Clarissa our sales representative was able to walk us through all their new products and services in a very detailed way. Especially appreciate the promotions that are extending to existing customers. I’ve had AT&T service for about 10 years and not changing it anytime soon!”
“Yazmin was amazing! She was super helpful and patient while transferring all my information to my new phone. She made the process quick and was patient. Highly recommend her for excellent customer service!”
“Super friendly and tried to help me with my issue. I bought a best buy phone to bring to cricket but it wasn't working after it had an update. They didn't know what was going on and told me that the phone was incompatible when in the website it said it was. I figured it out on my own because even calling the cricket customer service line they weren't able to help. Turns out the chip was picking up cricket and att towers. Deleted the ATT access point on the sim and left the cricket one, removed and put back the sim card and Wala! Phone works great. Hope they teach cricket personal this in case they encounter this again.”
“Ruby y Roxanne were very friendly knockledgeable efficient and with a big smile. Will continue to make business with the company hope this 2 employees get a promotion”
“Mr. Fuentes @ the Mcpherson location was awesome! He checked my phone and tried everything to resolve the issue. I was pleased with his professionalism and customer service.”
“Wonderful customer services the rep that helped me was so nice and polite didn’t rush me and answered all my questions I had. Will definitely recommend to my friends and family.”
“Big thanks to Sophia helping my wife and I purchase new phones. She was very sharp in answering all of our questions and concerns. From the moment we walked in to the when we walked out, she was providing excellent customer service. Big thanks to the manager Eliana in assisting us as well and guiding us through the whole process. Both of them went over and beyond making sure we got what we needed.”
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“Took my son’s ipad which he had broken in Christmas. They had the screen on stock and they did not take long to fix it. Great experience overall and highly recommend. Awesome experience. Good as new.”