The UPS Store #2146 in Laredo is a locally owned and operated business that provides a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Customers appreciate the courteous, efficient, and helpful staff, often noting that the service is consistently excellent. Many have had positive experiences, with one customer highlighting the outstanding service provided during a last-minute shipment. The owner is described as personable and willing to assist. However, some customers have expressed frustration over communication issues, specifically the difficulty in reaching the store by phone. Despite this, the store receives high praise for its competitive prices and ability to resolve issues, making it a reliable choice for shipping and related services in the North Creek Shopping Center.
Great professional service. Always going above and beyond to help.
September 2026
Norman was extremely helpful.
I had a minor issue with something I had ordered online. I went to the store and thankfully, Mr. Norman was there to help me out. He was extremely patient and helpful, he really went above and beyond to help with the issue I was having.
August 2026
Customer service...friendly, fast, professional, mail & packaging supplies on store site.