“I'm writing this on behalf of my mother who wanted to give a shout out to Dalton at the Rockwall store. He has excellent customer service and is very knowledgeable! Her truck was having issues and not wanting to start. He diagnosed the issue and helped her install the new battery out in the cold weather we are having which is greatly appreciated. He is awesome!”
7:30AM - 9PM
1807 W Audie Murphy Pkwy, Farmersville
Battery Stores
“I went to this Oreilly’s location to recycle oil this past weekend. The staff were friendly and helpful. Funnily I locked my keys in the trunk of my car as I was putting away my things, but was able to get them out quickly with the help of the workers there. Specifically, I’d like to thank Brandon who saved me from a big headache like it was nothing new. Five stars!”
“Having never been to Batteries Plus, I found they were the only local store that carried the truck battery Consumer Reports rated number 1. Armed with foreknowledge, I knew this was an expensive battery, so I went in and told them the exact battery I wanted (which was in stock). After identifying the make, model, and year of my truck, they asked me about my driving habits. What? It turns out the battery I wanted does not perform well for a driver who drives a few miles with lots of starts throughout the day. That battery was better suited for long-haul driving. So they down-sold me on another battery, also with a four-year battery. Even with all the conversation, they took my old battery to recycle and installed the new one, all within 30 minutes. They even had a gadget that saved all my radio and clock settings when there was no battery. I was super pleased and headed home to write a review. When I pulled it up on Google Maps, I saw they accept items for recycling. I called to ask what they took, and that all I had they would receive. So I loaded up half my back seat with all kinds of batteries, chargers, charge cords, phones, battery backup/surge protectors, and even an old Fitbit. Both times, the guys were courteous, helpful, and personable. I have found a new favorite place. How about you?”
“I wanted to leave a 5-star review for the outstanding customer service, patience, and support provided by Jojo and Derrick. After having an unsatisfactory experience at another location, this store was a complete turnaround. Jojo helped me find the exact battery I needed, and Derrick did a fabulous job installing it quickly and efficiently. The staff here is knowledgeable, well-trained, and truly supportive of their customers. This is by far the best store—highly recommend!”
“I just wanted to thank Mark for incredible service. My mother had a warranty on her battery... he quickly and efficiently checked it, noted it was bad, and had a replacement installed in a short time. We were in and out in a jiffy. Excellent experience!”
“Pleasant Auto Battery Replacement at O'Reilly Auto Parts
I brought my 2020 Chevy Camaro to O’Reilly Auto Parts for a battery replacement and had a great experience despite the extra challenge — the battery was located in the trunk. Denise greeted me promptly and walked me through the plan before starting. She carefully removed interior panels, accessed the trunk-mounted battery, and explained each step in plain language so I could follow along.
The replacement itself was handled skillfully: Denise disconnected the old battery safely, installed the new one with secure connections, and reassembled the trunk area without any scuffs or loose trim. She performed a charging-system check and a short road-start test to confirm everything worked perfectly. Denise also cleaned the terminals, showed me how to check the replacement’s status, and provided warranty paperwork.
Even with the trickier location, the whole visit was efficient, professional, and reassuring — Denise’s competence and clear communication turned a potentially stressful repair into a smooth, pleasant experience.”