Cell Phone Stores in League City, TX

“I have to say this is one of the most professional cellphone stores that I've been to their customer service is 100 it's hard to find employees that really Reach Out Beyond just what they can do at their job and do more and taking care of their customers while doing their job I go just to the this store because their customer support has always been a great satisfaction for me they work well as a team if one has a question they will reach out to another to make sure that they have the correct answer to fix any problem I have with my phone the patience and understanding fundamentals the employees have at this store are far beyond any cellphone stores that I've been to. it's a great feeling knowing I can come here and fix any problem I'm having with my phone or any question I have all the employees there are great here's a few names on my list I want to add who helpt me out and I rate them 5 ? s Kevin,Prince, Joe, Gerardo,
they've given me nothing but great service and answers to questions I did not know I truly appreciate them both for helping me out and guiding me along the way this is truly the right cellphone store for me”

“greatttt customer service the employee sheila n her manager are very helpful very talkative i loved the vibe please vist this store it is very welcoming and i obviously had to gets this speaker very good quality”

“The sales representative was very helpful. I have been trying to upgrade my phones for a couple of weeks and I have been told multiple times that it was impossible I had to wait a year. I walked out of the store with 2 new phones thanks to Cheyenne. She’s awesome!!!”

“Jose was probably the greatest representative that has help me in all of the years that I've been with T-Mobile. I will ask for him the next time I need service.”

“This has to be my favorite Boost Mobile store. Fair, knowledgeable, and friendly guys helping you get the best for a fair price. I will drive across town to their store over anywhere else ? %”

“The T-Mobile store located on Hwy 96 in League City, TX, offers a pleasant shopping experience. The showroom is spacious, and the staff is both friendly and knowledgeable, effectively addressing all inquiries and ensuring a smooth shopping experience.
**Exception** During rush hour traffic it is a B$%#^& to get in and out of.”

“I go here to pay for my disabled brother's service. The store is ALWAYS clean, and the employees are ALWAYS helpful and nice! They always offer savings that I may be interested in (I'm not), and they are just so helpful! Although I can't really sign my brother up for the discount programs they offer I really do appreciate them trying to help me save him some cash! I've been to other Cricket stores to pay and don't receive anything close to the level of service and professionalism that I get at this store! Congrats to all of you!”

“Erica was great with the buying a new phone with service!!!! I just dropped by to inquire about a phone and switching over. Within minutes we walked out with a new phone and said good bye to Sprint!!!! Thanks Erica”

“I needed computer help and after a short wait in line ... was awesomely assisted! Remember to call and make an appointment if your going to need technical assistance!”

“Thank you for helping after my experience last night.

On April 17th I upgraded my husband's and my phone on the website for locker pickup at 6:23 and 6:28 respectively for locker pickup because by the time I left work and arrived at the location it would be just after they closed. I called at 7:21 to confirm the orders would be ready that evening, I spoke to a gentleman who rushed me off the phone telling me they would be ready.

At 7:26 pm and 7:41 I recieved the emails that my orders where ready for pickup. I arrived at the store just after 8pm excited to pick up my new phones. I was able to retrieve 1 order. While the other showed I had no order available for pickup.

There were still 3 employees in the store. I typed out a message on my phone because I just wanted them to check and make sure the lockers were completely closed on their side and was going to show it to them through the door. I did not expect them to come out and speak to me or even let me in the store as they were closed. I walked up to the door as they were standing right there and they locked the door and walked away telling me no.

I got in my car and proceeded to get on chat with verizon as it was after business hours for a call and wanted to make sure that I would be able to pick up my second order today April 18th. Mean while sitting in my car on chat the employees would not come out of the store until I drove away. Which I did not immediately do as I refuse to text and drive.

I was very disappointed in the lack of customer service. While I understand it was after business hours, they were still unwilling to help with a simple question and/or request. As someone in customer service/sales this was a very disappointing interaction. We shall see if it is rectified today.”