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“Cheyenne and Axle were AMAZING!!! They fixed our issue expeditiously and with incredible customer service attention! We were in and out in less than 20 minutes. These two ATT folks are TOP NOTCH!”
“This store is awesome Stephanie and Tommy are amazing there customer service is amazing and great. Will definitely recommend any one to come to this store and ask for them.I will definitely be back to see them.”
“greatttt customer service the employee sheila n her manager are very helpful very talkative i loved the vibe please vist this store it is very welcoming and i obviously had to gets this speaker very good quality”
“This has to be my favorite Boost Mobile store. Fair, knowledgeable, and friendly guys helping you get the best for a fair price. I will drive across town to their store over anywhere else ? %”
“The T-Mobile store located on Hwy 96 in League City, TX, offers a pleasant shopping experience. The showroom is spacious, and the staff is both friendly and knowledgeable, effectively addressing all inquiries and ensuring a smooth shopping experience.
**Exception** During rush hour traffic it is a B$%#^& to get in and out of.”
“Tanvir was super helpful!!!!! I went to another metro store off of Nasa before coming here and they were not helpful at all! This location I definitely recommend ! Thanks Tanvir for all your help!!!!”
“I have had amazing experiences with Elliot. He was super helpful, kind, and acknowledgeable. Anytime I go to this Best Buy I look for specifically him because he is the only one that seems to enjoy helping people. I was super confused on which charger I needed for my laptop since my old one was busted and Elliot didn’t make me feel bad for not knowing which one I needed. He thoroughly explained everything I needed to know and made sure I was taken care of. I really hope they give him a raise or at least some kudos. I have never had a better interaction at this location.”
“They recently just got a new manager I forget his name. Kifa or Kiffy
Anyways, don’t forget the guy’s name. I just know he’s the manager, but he’s really cool. You’re acting to me on the right path. He really knows his stuff.
He’s the reason we switched from Verizon
Very, very happy”
“Thank you for helping after my experience last night.
On April 17th I upgraded my husband's and my phone on the website for locker pickup at 6:23 and 6:28 respectively for locker pickup because by the time I left work and arrived at the location it would be just after they closed. I called at 7:21 to confirm the orders would be ready that evening, I spoke to a gentleman who rushed me off the phone telling me they would be ready.
At 7:26 pm and 7:41 I recieved the emails that my orders where ready for pickup. I arrived at the store just after 8pm excited to pick up my new phones. I was able to retrieve 1 order. While the other showed I had no order available for pickup.
There were still 3 employees in the store. I typed out a message on my phone because I just wanted them to check and make sure the lockers were completely closed on their side and was going to show it to them through the door. I did not expect them to come out and speak to me or even let me in the store as they were closed. I walked up to the door as they were standing right there and they locked the door and walked away telling me no.
I got in my car and proceeded to get on chat with verizon as it was after business hours for a call and wanted to make sure that I would be able to pick up my second order today April 18th. Mean while sitting in my car on chat the employees would not come out of the store until I drove away. Which I did not immediately do as I refuse to text and drive.
I was very disappointed in the lack of customer service. While I understand it was after business hours, they were still unwilling to help with a simple question and/or request. As someone in customer service/sales this was a very disappointing interaction. We shall see if it is rectified today.”
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“Frustrated shopping around for my next phone and provider, I finally found Verizon reseller on Highway 96. Kenneth was totally professional, very patient and helped me overcome a lot of obstacles that I was dealing with once I got home with a new phone. He started me out with good information but it wasn’t until I tried to use it I was running into roadblocks. I just finished sitting at his desk again and I believe everything has been cleared up and I know that if I need to text again he will respond. Thank you.”