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“I had the easiest time today having a replacement Zagg screen protector put on my iphone 16 pro max. Very friendly and polite young man. I love the convience
of the kiosk at Baybrook Mall! Very satisfied!”
“Koran was wonderful in assisting us with setting up our phones and giving us the best offers for home internet. He knows his business & is very trustworthy. Highly recommend for anyone looming to switch to T-Mobile!”
“Had great experience with Darian. Listened to issues with current phone, discussed options, and performed the transfer between phones.
Trenten has recently assisted me with new phone, & new plan to include hotspot I have never used. Walked me through how to use & answered all my questions.”
“Zack, Spenser, and Rudy provided outstanding customer service. After a long day at the Apple Store, what was supposed to be a simple battery replacement turned into a much bigger issue caused by the Apple technician. Thankfully, the team at T-Mobile stepped in and resolved everything by replacing my phone and even staying after hours to make sure it was properly set up. They truly went above and beyond, and I’ll definitely return if I ever need help again. Give them all a raise!”
“Had an awesome experience with Julio at Verizon. Top-tier customer service, felt like I’d known him for years. Super helpful, easy to talk to, and got everything handled smoothly. Highly recommend!”
“I recently purchased an iPhone online. I'm coming from Android, so the Apple experience is very new to me. I came into the store not planning on buying anything, but rather just looking for advice on how to navigate the switch to Android. Employee Sven was a fantastic resource! Even though I wasn't purchasing a phone from this store, he talked me through my options, gave me great recommendations, and welcomed me to the Apple family. Customer service is a 10/10 here!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Knowledgeable employees. Very helpful, professional. Great location (close to HEB on 528) and fantastic hours (including Sunday afternoon). I get my laptop/phone questions/problems to Edge to get help from a live person (much faster than chat-typing with a bot online). Highly recommended.”