Frieze Automotive, located at 410 Municipal Dr in Leander, TX, is a trusted auto repair shop known for its honesty and quality work. Customers appreciate their straightforward approach, especially when it comes to pricing and diagnosing issues. The shop has a reputation for being honest, with staff explaining the reasons behind recommended services and avoiding unnecessary upselling. For routine maintenance, such as check engine lights or 125,000-mile checkups, the team provides clear information and confirms problems before fixing them. The mechanics are highly skilled, delivering solid workmanship, and often go beyond expectations by cleaning vehicles thoroughly. Customers have praised their quick and efficient service, with some noting that repairs are completed promptly. The shop’s transparency extends to parts and labor costs; however, some customers feel that parts may be marked up more than expected, though staff are upfront about prices. Communication with the front office has received mixed reviews. While staff are friendly and helpful when discussing repairs, there have been instances of miscommunication regarding service area boundaries and shop hours, leading to inconvenience. Customers suggest better clarity about operational hours and service limits to improve their experience. Overall, Frieze Automotive is valued for its honest, reliable service, friendly staff, and quality repairs, making it a popular choice for car owners in the Leander area who seek trustworthy auto care.
