“We initially came in for a auctioned storage unit and ended up renting a unit. Marcus helped us have a smooth process and made sure we understood everything!!! The facility was clean and the experience was great!! 10/10 recommend!!”
“Had a great experience with the move in process and cleanliness of the space and property. Emmy was super friendly and helpful. She made my experience feel wonderful! I also love how close this is to the highway. Great location!”
7:30AM - 7:30PM
1165 South Stemmons Freeway Suite 154, Lewisville
Self Storage
“Black Tie Moving was recommended to us by our Dallas realtor. They were very easy to deal with and setting up the details of the move was easy. Our movers arrived on time and took great care in wrapping and protecting our furniture. Super nice and polite young men, they were extremely hard working and efficient. Moving is stressful but Black Tie made this move for us as stress free as possible. Unloading at our new location involved using a freight elevator (that broke late in the afternoon) and putting down protective flooring in the hallways. The movers handled it all with calmness and got us moved in and ready to start our time in Dallas!”
“Sarah is amazing! She always helps me out and she’s the only one who ever answers the phone!
Update/Edit: I’ve never had my lock malfunction and not let me in and when I went down to the office the Assistant manager, Ramone, aka the welder!! Cut my lock right off and replaced it within 20 minutes!! Love the staff here!!”
“Jeff is simply the best! I've been storing here for a while. He's always courteous and goes above and beyond to take care of the customer. I wish more people did customer service like him. Would 100% recommend this site and Jeff.”
“I had an outstanding experience with Ralph at Extra Space Storage! From the moment I walked in, he was professional, knowledgeable, and genuinely friendly. He took the time to explain all of my storage options, answered every question patiently, and made the entire rental process quick and stress-free.
If you’re looking for a storage facility with exceptional service, I highly recommend Extra Space Storage—especially if you have the opportunity to work with Ralph. He truly made the experience easy and enjoyable. Five stars all the way!”
“I'm relieved to have all of my belongings closer to where I live! Making a commute from Lewisville to Arlington was a pain! But Yessii helped make my move convenient as possible! I didn't know what size unit I needed and she was able to help me choose the right one based off me telling her what I had and needed to store alongside of providing excellent customer services and a very friendly conversation! I'm very satisfied with my decision and even happier to be saving 150+ dollars a month in storage cost!”
“GM Allie at CubeSmart 809 did a great job of walking me through the rental application process, explaining details, & providing thorough answers to all questions.”
“This place is great! The manager reached out prior to our arrival to ask if I had any questions, and they even provided locks for me to use on the unit at no charge! The map provided me perfect directions to my unit, which was convenient as we arrived after the office had closed. Reasonably priced, too!”
“It was good very good customer service. The young lady was very informative and helpful, Michelle went out of her way to make sure that I was satisfied with my unit and helped me with the sign up process, it was done online, so I ran into a little snag and she made everything right for me, even talking to her manager 😀 😊 . Can't help but be satisfied with her customer service skills.”
“We are a returning customer from 2021. Office staff was great to work with during the initial rental process and very accommodating and pleasant. Reasonably priced and offered a 1-year no rate increase deal. Update 8/25/26 - We just downsized from 2 to 1 10x20 sq ft units as we are finally moving into our permanent place, but are keeping one 10x20 unit in a first floor climate-controlled building. Our experience continues to be very good and the current office staff (especially Rose who we have primarily dealt with) are very customer service oriented and pleasant to deal with. Access to facility at all hours is a big plus and 12-month rate guarantee has been great.”
“⭐⭐⭐⭐⭐
Bridget at Public Storage was amazing! She was friendly, professional, and made the entire process quick and easy. She answered all my questions and went above and beyond to help. Excellent customer service and a great experience overall. Highly recommend!”
“I just started storing my boat there. They are the nicest people I've ever met. They are genuine and sincere. I would recommend anyone to try this place. Loving it so far. Thank you. Thanh.”
“Excellent place! I’ve been storing my motorhome here for a year, and it’s been a great experience. Donna is amazing—always so kind and attentive!”
“This is a great place to store RVs or trucks. We had an issue there at the storage with another customer and Tony resolved the situation in a very timely manner. Great place and great management. I highly recommend them.”
“I have yet to need their services but always look forward to their heart stirring messages on the sign. Still have this one saved from earlier this year. Was a punch in the gut at the time but still beautiful”
“I had an issue online, called and said go the next day and they would know. So I went and the guy was not sure who I was, then brief look at notes, I was in a hurry, had to get back to office 5 minutes away and now down to 10. In seemed like mere seconds I signed, initialed, handed card, and walked into office with a minute to spare. Thank you.”
“The folks at the 121 Lewisville location are awesome!
Rachelle & Ken provide stellar customer service! I have rented a unit here for over two years and recently rented a second unit.
I have extensive experience with other storage companies lacking in customer care. Trust me - this is the most important factor in storing your belongings!
The property is immaculate! The concrete floors look polished! Driveways are clean & free of debris. Lovely potted flowers welcome you to the property! ?
That is always a sign that someone cares!
Reasonable prices, maintenance AND great customer service are rare in this business.
Admittedly this facility is not in the most convenient location and has some challenging hills & ramps. However, the service here makes it worthwhile and it's great exercise too.
I trust all my belongings are safe here and I highly recommend Ambassador Storage ?”
“Customer service is really great there, had an issue with my unit and Robert was able to help me out and is very helpful with anything you need. Would recommend renting here.”
Open 24 hours
1474 Justin Road, Lewisville
Self Storage
“I had an awesome experience meeting the Property Manager Reggie at Public Storage! I saw him outside taking the time to clean up and take care of the property, and we started talking. He gave me some great knowledge about the Labor Day specials and explained what makes Public Storage’s units and service stand out compared to other places.
Honestly, I had never even considered using Public Storage before. I’m currently cleaning out my garage and was looking into storage options, but after my interaction with Reggie, I’m definitely going to be renting a unit this weekend.
It’s not every day you come across a manager who takes pride in his property, knows his business, and is willing to take the time to educate and help a potential customer without any pressure. Reggie made a great first impression and is a true asset to Public Storage.
Thank you, Reggie, for being such an awesome manager and making the decision so easy!”
“We've had a storage unit for over two years. Love the ease at which we can come and go. Chastity has been wonderful to work with and communicates every month before the monthly rent is autodrafted from our account. Highly recommend Interskate Self Storage!”
“Had a space here for a few years. Never had an issue. Gate was ALWAYS in working order. Staff easy to get a hold of and change the gate code monthly. My only complaint was parking under a large tree in the back and would constantly find ants and spiders all over my vehicle because of it. Just comes with being an uncovered outdoor facility I guess”
Open 24 hours
1419 South Stemmons Freeway, Lewisville
Self Storage
“Raini and yesi were a great help fixing my door. They saved me so much time and they definitely need a raise or A/C. Whichever is faster to obtain. Thanks again for the help!”
“Reggie came all the way from the highland village location to help me out . I could not find anyone else at any other location .The moment I walked into Reggie’s store he greeted me with a smile and a hello ! He took his time to figure out the problem and came all the way over to this location and took his time helping . Although nobody else on the time helped him figure it out he stayed resilient. He figured it all out for me .and now I can move into my storage at peace .”
9AM - 5PM
811 E State Hwy 121, Lewisville
Self Storage
“I made a reservation online for a cargo van, but when I arrived I had an eAlert that needed to be cleared. Lynn went above and beyond to help me. She called customer service kept me laughing with funny stories while we waited and still managed her employees from the phone. Lynn is truly an asset to U-Haul. Great customer service is hard to come by these days and I really appreciate her professionalism, patience, and kindness. Thanks to her help I was able to get the eAlert cleared and rent the van. Thank you, Lynn!”
9AM - 5PM
525 N Stemmons Fwy, Lewisville
Self Storage
“The U-Haul staff was friendly and patient explaning about my truck rental contract. I was able to complete my moving on time. I strongly recommend this shop for future customers.”
“TOP NOTCH! A+++ Service, Communication, and Care! From the initial phone call to set up our local move to the physical move itself, everyone at Firehouse is attentive, caring, and willing to help in any way they can. We didn't have a large scale move this time around, but Phillip and his team were on time, seamless, and careful with our items. No matter the size of your move, I HIGHLY RECOMMEND Firehouse Movers!! Will use them again and again for any sized move!”