Warehouses in Lewisville, TX

“Shout out to Scott Massey!!

I would like to share with you my latest experience at your local Costco in Lewisville, TX.

On Monday, May 12th, I picked up the cake I ordered from your bakery department. I was so excited to see the final product and long behold it looked like a kid’s birthday cake. Mind you this cake is for a bridal shower we had the next day for a coworker. When I got to the register to pay, the cashier had mentioned everything good, and I said no I’m not happy with the cake it’s suppose to be for a bridal shower. She immediately got the manager. He reached out to another manager that so happened to be the former Bakery Manager for 18 years. I hit the jackpot! ? Scott immediately took over and we went back to the bakery and he wanted to make this right for me. He asked me colors, how many roses, what I wanted to write on the cake, just made it all right for me. He had such a great attitude and he seemed like he was really enjoying the moment. It seems that those 18 years in the bakery just came back with such ease to him.

I have been a member since 2006, I wanted you to know that my love for Costco just got bigger!! Thank you Scott, Costco employees and the GREAT customer service!!”

“It has been already 3-4 months, a bird still roaming inside the warehouse but no one try to rescue that little lives. Each and every day that bird trying to exit but her/his wish to fly in open sky never fulfilled. It is so sad how much he/she feels thirsty, hungry. We employee are ready to spend some money if rescue plan apply for saving little lives. Please ?”