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“I had a very good experience in San Antonio. The site manager set up the car's navigation system to sync with my cell phone in about 2 minutes which saved me time and frustration. I really appreciated him doing this for me.”
“Really was grateful for the HELPFUL assistance received from SUMMER helping us at the counter to the friendly older man at the garage to the thorough lady at the return. ALL EXTREMELY helpful and courteous. I will re-rent with ALAMO.”
“About the slightly above average experience I expected. For some reason I never get the option to bypass the desk at this location and end up waiting in a line. Interactions with personnel were great. Car I got was practically new but had weird smudges on the inside of the windshield... Like from test equipment or something. Will rent from again IF I can bypass the desk.”
“One of the best Enterprise locations I’ve done business with. Excellent customer care, always ready with a great vehicle to fit my needs. Love doing business with this location. A bit out of my way but always taken care of super well.”
“I like Alamo. I don't like playing a shell game of what vehicle they try to get you into when the one you requested isn't available. It's the first time I've had this problem with Alamo. This experience is a one-off. I'll still rent with them. They've been great every other time over the last 11 years.”
“The recent rental experience was excellent. They provided excellent customer service. I was in and out very quickly plus they picked me up and drove me back to the body shop. I recommend Enterprise.”
“I’m not going to focus too much on the rental vehicle with this review because the one I got was not only clean but it also ran exceptionally well. What I really want to focus on is the customer service from both Mike and Tammy that went above and beyond for me. I’ve also rented enough vehicles in my life to say that after reading the reviews, people forget that they need to read the requirements of what is needed before renting a vehicle (Please make sure that if you live in San Antonio, that you bring a current utility bill in your name AND that you have good enough credit to use your debit card, otherwise, you will need a credit card under your name with funds available to hold the vehicle. THIS IS ALL STATED WHEN BOOKING ONLINE. Also, take pictures before you leave the lot. Document all scrapes, dings, scratches, holes, ANYTHING before leaving and notifying them of this, too. Otherwise, it’s on you. With that being said, having an open communication and friendly attitude goes a long way and this is what I was consistently met with here at this location. 100% will rent here again. Thank you, Tammy for making both the check-in and check-out process so easy. San Antonio and Avis are blessed to have a wonderful employee like you!”
“Great !!! Experience !! Will be back for future rentals the agent was the best agent I’ve ever dealt with !! She saved my day I forget her name but I think it starts with a K . She was phenomenal!!!”
“KELSEY!!!! YALL she’s amazing!! I’m a housekeeper, and one of my clients Nannie’s ran into my car in the driveway!! I went in the next morning to get a rental and Kelsey was so funny and so friendly!! Put my mind at ease, walked me through the process of how renting a car through an insurance claim works!! She got the rental ready (pictured) added her card and let me know if I have any questions at all about the car etc, to just give her a call!! I will recommend this location and her every chance I get!! Thanks for making it so easy and being a friendly face during a stressful time!!”
“Very helpful location, swift with getting in and out of the rental. Staff was attentive and on top with questions and requests. Would do business here again. Thank you!”
“I enjoyed my rental from here and Jovi was SO kind and helpful. He personally takes interest to make sure that your experience is great. I would definitely use enterprise for my future rental cars!”
“The store manager(Javier&Caitlyn) was very professional with superb customer service in providing me the right vehicle needed. Thank you so much for your assistance with getting me squared away. I will definitely recommend this location and look forward to future services, as well.”
“Very satisfied with this location, I picked up a Chevy Malibu at the location at 31240 I-10, Boerne, TX 78006 and the vehicle was filthy and in poor conditions, luckily I was able to take pictures and Mrs Marcy helped me out to avoid those cleaning fees, she provided superior customer service.”
“Staff and vans we rented were awesome, however the location of this store is very hard to get to if you’re not familiar with San Antonio or this area. Other than that great experience!”
8 AM - 12 AM
Please Go To Fox Counter, San Antonio
Car Rental
“Thank you Genesis!! With a bit of a car availability challenge this wonderful evening manager sorted things out for my rental successfully & to my absolute not only satisfaction, but above & beyond my hopes for a great rental had me on my way in a short mood of time! This location is a shining star of customer service in my frequent car rental experience!! I have used locations from California to Texas, and San Antonio location by far out, shines them all!”
“I had a pleasant experience renting a Dodge Charger. Rob Salas and his team made my experience seamless and quick. I thought Carley Crow was professional and knowledgeable when I turned my car back in to the same location. I will for sure return to the WW White Location in future.”
“We were very skeptical before traveling in for the 2024 eclipse based on the recent reviews. However our experience was perfect. Check in was seamless with no more than a 10 minute line (Sunday ~12pm). They had the car of our exact choosing ready with no issues and it was clean. The rate for pre-purchasing the gas was competitive for the area. The best part was the check in counter was accessible directly from the baggage claim without much navigation needed and without having to leave the building. If we are ever back in SATX we will be happy to use this service again!”
“Great experience today at the airport car rental location! I was able to pick up early and the person who helped me at the front desk, Ivan, was pleasant, very helpful and remarkably handsome. Ivan gave me some interesting leads of how to get my day started and I couldn't be more pleased! Also, when I was allowed to go pick my rental vehicle, Penny, was patient and polite.”
“Zero problems with the process. I love how they had a representative near the check in lines to give suggestions and assist with the orders. The attendant greeting in the garage that day was very professional and polite. The attendant at the check out booth in the garage that day was also professional and friendly.”
“Thank you very much manager Tim, I'm grateful for your help. Thank you Manny, Samantha great customer service, and Tim you are amazing (you save my day). THANK YOU”
8AM - 11PM
9559 Airport Blvd, San Antonio
Car Rental
“We rented a small SUV for several days while we visited relatives in San Antonio. We enjoyed being able to get to their home and to do touristy things with them. The car was very clean and well maintained. Renting a car is never cheap, but the price was good, comparatively speaking.”
6AM - 12AM
9559 Airport Blvd, San Antonio
Car Rental
“Great experience! I arrived at a message board indicating that my rental car was in the lot and to proceed immediately to it. No fuss, no muss. Customer Service was on point; I had a 99% contact-less experience and, honestly, it was nice. Thanks.”
“Maya was a great help. Made everything quick and easy. I saw a lot of bad reviews but and was scared after I booked my rental. But everything was quick and easy. And we even got upgraded for free to a brand new basically no miles 2025 SUV! 10/10”
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“Unfortunately they hit my car so, i had to rent a car in the mean while.Waitting for my car to get repair.What a great experience getting a rental dream car. MACH-e is the right one to enjoy for the last 3 weeks. Sadly i had to return it. Lol SAGE the manager and her team are a great example of what customer service is all about....5 golden starts for this location....period!!!”