AT&T Store in Longview offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including prepaid options with no annual contract and no credit check. The store provides nationwide AT&T 5G service with unlimited data plans at no extra cost. Customers frequently praise the staff for their helpfulness and patience, especially when dealing with lost phones or transferring service. Several reviews highlight the excellent customer service, with employees going above and beyond to assist, activate multiple lines, or help with device issues. One customer appreciated a sales associate they had for years, and another praised an employee for helping them replace a screen saver and upgrade to a new iPhone. Overall, the store is known for friendly, knowledgeable staff who are dedicated to making sure customers find the right device and plan for their needs.
Paris gave me the best customer service ever! She greeted me with a smile and less than five minutes later was assisting me She made sure I understood the changes to my account. She also had great patience with me, the senior citizen! Paris is a keeper!!
August 2026
Great service and great people!! I would highly recommend going to this store on 4th street. Ask for Jerad. He will get you right.
June 2026
Edgar is very knowledgeable and thorough. He made helped me resolve all of my issues and concerns, including some I didn’t know I needed help with. Edgar had excellent communication skills and customer service, a wonderful experience. Thank you Edgar in Longview