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“My experience was the best. I was there to open a new checking and savings account also to ask about the safe deposit boxes. From the time I walked into the building I was greeted and my time waited was no longer than five minutes. Harrison Ormes was the member service representative that help me with a very smooth and easy transaction. He answered all my questions with ease and very knowledgeable and understanding. He also was very pleasant and enjoyable to talk with. Thanks again Harrison for being super sweet!”
“Always been very friendly and I have been going on 4 years no issues with my personal or business account with them and if you go to the main branch on loop they have a free coin counter which is a big plus especially when receiving ALOT of change”
“Been working with Vicki going on 2 years now and she is simply the BEST! Very polite and takes pride in her job. I wouldn't want to work with anybody else. Thanks for everything Vicki ?”
“I was a member of the East Texas Credit Union, which was absorbed into ETPCU in the merger. I recently had a problem when the chip on my card malfunctioned. When I called to inquire about getting a new card, I was able to get through fairly quickly (which I did not anticipate). I spoke with Josha in the Member Services Department at the Longview, TX location. She was super friendly, accommodating, and helpful!”
“I was a member of the East Texas Credit Union, which was absorbed into ETPCU in the merger. I recently had a problem when the chip on my card malfunctioned. When I called to inquire about getting a new card, I was able to get through fairly quickly (which I did not anticipate). I spoke with Josha in the Member Services Department at the Longview, TX location. She was super friendly, accommodating, and helpful!”
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“I’ve been banking with this credit union going on 8 years now. They are by far the best when it comes to customer service and viewing you as an actual person! My loan officer Mrs Baylee! She is an exceptional loan officer, she goes above and beyond for you! I wouldn’t bank or finance with everyone else. If you guys need a great banking experience go open you a account with telco!”