East Texas Professional Credit Union (ETPCU) receives positive remarks for its helpful staff, with quick and friendly service from members of the Member Services Department. Members appreciate the accommodating attitude, especially when resolving issues like replacing malfunctioning cards. However, some customers have experienced difficulties getting statements and were surprised by loan denials without prior contact, despite having no debt. Overall, ETPCU offers friendly service but faces some concerns with communication and loan decisions.
I had to go to atm on the way to casino. I don't like paying casino atm fees.
January 2026
I have been using their services since 1980 with no complaints.
January 2023
i have had issues getting my statements every month and I was never called or talked to before they denied me for a small $500 loan, when i have NO DEBT! They are the only one who denied me too
