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“I experienced a positive outcome yesterday dealing with Justin at Brown Shoe Fit. It's a rarity for me to visit a shoe business but I needed to return a pair that I had just bought there. Justin's customer service and knowledge of shoes made the exchange a pleasant experience. He demonstrated an actual concern of building a customer base rather than just making a sale. Though they didn't have my size, Justin suggested some alternatives and I ended up buying a second pair. I would not hesitate going back again and will gladly refer others to this business.”
“The service I received while shopping was exceptional. The manager had her staff members assist me without any wait time. I will definitely return to this store to shop in the future!!”
“I had the pleasure of being helped by a young teen associate at Famous Footwear, and she truly made my shopping experience a breeze! From the moment I walked in, it was clear she was dedicated to providing excellent service. She was friendly, knowledgeable, and went out of her way to ensure everything went smoothly.
She took the time to listen to what I was looking for and even made great recommendations based on my preferences. Her dedication to making sure every customer has a positive experience was really evident. It’s not often you encounter someone so passionate and attentive, and she really stood out for all the right reasons.
I’ll definitely be coming back to Famous Footwear — thanks to such top-notch service! Highly recommend!”
9:30AM - 6:30PM
1419 W Loop 281, Longview
Sporting Goods
“I was in need of a couple pairs of shoes for work and travel and thought I’d stop by for a look! The whole staff was fantastic to work with and I was immediately greeted and helped the moment I walked in the door. Riley was really wonderful to work with and I was able to find 2 pairs that worked best for me. If you’re needing a shop that can address all your questions, and find you the perfect pair- this is your shop!”
“My 5 star review is for Sean/Shawn (not sure how it’s spelled) he broke in our daughters softball glove and we so happy with the result. Our last glove break in from Dicks in Tyler was not as good! He made sure to really break it in and make sure we liked it before we left.”
“I had a great experience Haleigh Oliver she very patient kind superb customer service!!! I drove from Shreveport La to make an exchange and she sought everything through very well! I would definitely recommend them to others go check them out thank you again Haleigh Oliver Longview Texas Mall!!!!”
“Spent a good hour talking rods and reels with one guy he was great found me what I needed. He even told me about the spoiling service they offer and I had to take him up on it.”
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
“First gun purchase as a new Texas resident! Drove an hour to explore Longview and found this great place. Outstanding customer service by Trish and Ross who were very patient, friendly, and so knowledgeable! Shop was clean, well staffed with helpful workers, clean restroom, refreshments for sale, good variety of merchandise, plenty of parking space. We will be back! Thank you!”