ALON is a popular gas station known for its friendly staff and good customer service. Customers often mention that the employees are nice, appreciative, and helpful, creating a positive atmosphere. The staff, including the manager Lisa, is described as friendly and always smiling, making customers feel welcome and valued. Many appreciate the small perks, like the 20 cents off per gallon, which they find beneficial. Customers feel comfortable and confident, especially when staff go out of their way to assist, such as returning lost items like a phone or handling situations politely. However, some reviews highlight issues with the pump speed and service efficiency. One customer noted that the pump is very slow, taking a long time to fill a tank, which can be frustrating for those in a hurry. Additionally, there was a negative experience where a cashier was perceived as rude, refusing to restart a pump or issue a refund smoothly, causing some dissatisfaction. Despite this, the overall impression of ALON remains positive because of the friendly staff and good customer appreciation. Many customers are willing to go out of their way to visit this station because of the friendly service and the welcoming environment.
The staff in this store are great! They are knowledgeable and helpful!
September 2024
They are always nice and appreciate their customers for shopping with them and they always give me a boost to the day just by telling me to have a great day
June 2023
Great gas prices and the workers there are great people
