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“Made a mistake with my rental explained it to the counter and those guys were top notch! Got me car and were super nice about my mess up. Shout out to Devin in the Lubbock Tx location for great customer service.”
“The staff is very friendly, knowledgeable, and helpful. They always take the time to answer questions and address any of my concerns about my mom’s chair and van. They do a great job of building relationships and genuinely caring for their clients.”
“I had a great experience with my recent rental. At the Lubbock airport location, everything was ready when I arrived, it took couple minutes to get the keys and be on my way. Returning the car was just as easy and only took a couple of minutes. By the time I grabbed my things, the associate had everything completed. My experience at the Lubbock location was truly next level.”
“I had been calling around for two weeks trying to get an estimate of a couch cushion case and everybody was telling me a week at X price. Lee’s Alterations got me in and out in 5 minutes at half the price. Much appreciated to the lady that helped me. She was sweet, thorough and I would definitely go back ?”
7:30AM - 5:30PM
2311 S Loop 289, Lubbock
Car Rental
“They were professional and very helpful. It didn't take long at all to get the rental car. Tge only problem was the car front passenger window had to be lowered to be able to get to the outside handle to exit the car. It would have helped if some kind of handbook instructions available to operate some gadgets and open the gas cap with a high end car.”
“Everyone here was very nice and professional! I showed up 15 minutes after they closed and they still helped me and were kind. I was in a bind and they really helped me!!”
7:30AM - 5:30PM
1902 Buddy Holly Ave, Lubbock
Car Rental
“Went into Enterprise after my car was totaled and the customer service was amazing...They had me laughing and truly lifted my spirits..Thank you Mason and Zachary for your awesome customer service.”
7:30AM - 5:30PM
612 W Loop 289 Acc Rd Ste 600, Lubbock
Car Rental
“Absolutely loved my experience with Enterprise. The process was quick and easy. The car was absolutely amazing. I will definitely be using Enterprise again and recommend to any and everyone.”
“The Alamo rental booth at the airport in Lubbock,Texas was by far the best experience I have had renting a car. Jason was amazing!! I had never rented from Alamo, but I will certainly book with them from now on!”
“Ms TK in Lubbock off 63rd … top tier all around handled all situation from 15 people in my watch never stopped never complained… if I had a company I would recruit her because she is one of a kind. Great job ma’am and good luck on your future …”
8 AM - 6 PM
3444 W Loop 289 Acc Rd, Lubbock
Car Rental
“I've now booked here a couple times and each time Javon and her associates, have always been so kind to me. They've always made it very smooth and very easy to rent a car. Thank you for being amazing at your job. And you certainly have a repeat customer.”
“Sarah saved the day!!!!! She waited one hour longer than she needed to. My flight got in at 1:00 am….. she was there waiting for me. I love amazing customer service. She was fantastic!!!! Give Sarah a raise!!!!! Thank you again!!!!”
“So... It's a bit redneck. I had to ask around at the terminal where to find budget. Budget is the only rental agency not in the terminal.
My car was ~50k miles, had dead bugs in it, had an overall dirty interior and still contained remnants of the previous renter. There was also hail damage - that didn't bother me, I'm just sharing a fact.
Their rental requirements were a bit more intrusive: where are you staying, why are you here, and some other mundane questions. There was also a sign that read if your credit card declined, they will not reattempt.
The car was very very basic.
That being said, it got me from point A to point B.”
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“We loved working with National Travel Systems for our honeymoon vacation! Our travel specialist, Shelli, was super reliable and very communicative during the whole planning process. It was our first time out of the country and she made the process incredibly smooth. She booked every excursion for us and was very helpful with any question we had. She had amazing recommendations and great tips for our travels. We stayed at the Secrets Playa Mujeres Golf and Spa resort! It was a beautiful resort with so many dining options, incredible service from the staff and romantic views. It was a wonderful honeymoon vacation, thank you Shelli for all our help! The Wear family looks forward to our next trip with National Travel.”