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“The manager at the South Loop 289 Location in Lubbock Tx went above and beyond to help me with my rental! I forgot his name but he definitely demonstrated a level of Customer Service that is unmatched by any other!! The team at this location is very kind very helpful and I want to say Thank You all!!! 🩵🩵”
“All persons working at the pick up and drop off made my move less stressful because of their excellent customer service. They made me feel welcomed when I arrived at both the pick up and dropoff locations. They were so knowledgeable when answering all questions I had and had patience with me. I will be recommending Ms. Donna to my family, friends and you all if you're in need of a Uhaul service💓”
“I was so worried because I'm not from the area. Someone took a fuel cap off a truck from the fleet at a truck stop. I called a couple auto part stores but no one had one. I decided to check for salvage yards in the area, and I'm glad I did. Kaitlyn was friendly and very helpful. Part was priced well and fit perfect.”
“This was by for my best U-Haul experience I’ve ever had. The truck was very clean, including the back and all the dollars were ready to go before I even arrived. This was by far the easiest experience I’ve had and the lady at the front was extremely nice as well as as the gentleman. She insured that I understood everything completely. Don’t get me wrong. I’ve done this many times before but A refresher is always nice and she ensured that before I even asked”
“I’ve worked with Ryder so many times over the years from doing their vinyl on their trucks, repair on their boxes, keys for their buildings and trucks and always had a great relationship with them and recommend them completely”
“U-Haul and Gary provided a very efficient experience. Gary was friendly and helpful throughout the process, making everything easy and stress-free. The equipment was in great condition, and we will definitely use them again!”
“Gary's the best Uhaul dealer I've ever dealt with. I've been renting Uhauls for 14 years and I will only rent from Gary from this point forward anytime we rent in Lubbock.”
“We have recently rented a cargo trailer three times. The staff (including the owner) have been incredibly professional and helpful. We had to call for roadside assistance when we got a flat on the very last trailer, last run, and about 90 miles from Lubbock. The roadside assistance process was hassle-free and everyone was very kind and helpful. We highly recommend using this location.”
“Pretty straight forward. The location is.not on site for the airport. But a short 5ish minute (probably less) drive away. They offer airport shuttle and airport parking for those local and not interested in a rental.”
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“best penske i stop at from TX to WA. these guys always get me in for a truck wash when ever I get there.. they go out of their way move their vehicles and wash my truck first.. when it comes to small repairs or tire changes they will have me back on the road within an hr. fuel island is quick to fuel or top off fluids.
hands down best service.”