Cavender's Western Outfitter has been a trusted source for cowboy boots and western wear for over 50 years. Customers appreciate the helpful and friendly staff who are always ready to assist, even during busy times. The Lubbock store is particularly noted for its amazing service, with employees consistently smiling and eager to help. Many shoppers have shared positive experiences, highlighting the commitment to customer satisfaction, whether it’s for exchanges or finding the perfect pair of boots. The store offers an unrivaled selection of boots and clothing, catering to various styles and needs. Customers have reported impressive service when they needed assistance, with knowledgeable staff providing valuable tips, such as using a stretching machine for comfort. Overall, Cavender's is recognized for its quality products and a welcoming shopping experience, making it a top choice for all cowboy needs.
Ordered a pair of boots online and they were a tad big. Called the store and spoke w Koby. He suggested I come in the store and offered to help. When I arrived Koby was quick to show me options and helped me get fitted with the perfect boot. The exchange was hassle free. Very professional. Will definitely be back!
July 2023
Excellent selection of boots and super friendly, knowledgeable, and helpful staff. This is our go-to boot store.
June 2023
They were so helpful. Thankful for all their help to help with my boots I need to exchange. Great staff. The Lubbock store is amazing
