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“Incredibly helpful staff, to the two people who sold me those black Wire Taps, I appreciate you all very much! A very easy experience and would definitely rely on their knowledge!”
“The only store in Texas to buy a suit. Howard, Jeremy and the team will take incredible care of you. They will take the time to make sure you have a suit buying experience like no where else. I’ve purchased three suits from them over several years, including a custom suit, and they have earned a customer for life.”
“I went into DXL looking for a suit, and being a bigger guy, finding exactly what I want in the right fit isn’t always as simple as walking in and grabbing something off the rack. I had something pretty specific in mind—a tan/khaki-colored suit—and Carolyn helped me throughout the process.
She really took the time to try to find something that would work for me and get as close as possible to the color and style I was looking for. I appreciated her patience and willingness to keep looking at different possibilities instead of just saying they didn’t have it.
One of the coolest parts of the visit was trying their new sizing technology. They now have a service that actually scans your body to help determine your sizes. The process was quick, easy, and honestly pretty cool! Instead of guessing between sizes or trying on a ton of different combinations, the scan helps pinpoint what should fit your body. My two friends who came along with me decided to do the scan too, so all three of us walked away knowing our sizes.
Unfortunately, we still weren’t able to find the tan/khaki suit I wanted in the fit I needed. But that actually led to probably the best part of the visit. They told me about their custom suit option, which I honestly didn’t realize was available.
The more they explained it, the more I liked the idea. Instead of trying to make an off-the-rack suit work for my body, I can have one made specifically for me—and I can actually choose the fabric I want. As a bigger guy who sometimes has trouble finding the right combination of jacket and pants, having something truly tailored to my body sounds like it may be the better option anyway.
I also want to thank Carolyn and the other employees who helped during our visit. It wasn’t just one person trying to make the sale; several people were willing to help look for options and figure out what might work.
So, no, I didn’t walk out with my suit today—but I definitely didn’t leave disappointed. I walked out knowing my correct sizing, learned about a custom option I didn’t even know existed, and now I’m actually excited about the possibility of having a suit made specifically for me.
Sometimes good customer service isn’t just about selling you what’s on the rack. It’s about helping you find the best solution for what you actually need. DXL did that for me today, and I really appreciate it. I’m looking forward to coming back and hopefully getting that custom suit started! 👔🙌🏾”
“Jeff Franklin with Tom James Company is the man. Takes great care of me. Always follows up. Has immediately fixed the one and only problem I have ever had. Quality and class. Thank you, Jeff.”
“I absolutely love this store! It always has fun and unique finds you don’t see everywhere else. Even though it’s a smaller space, it’s filled with so many amazing items and everything is displayed beautifully. The team was very friendly and helpful, which made the whole experience even better. I’ll definitely be back!”
“Great service! There are plenty of selections for any occasion. Friendly and helpful associates. Clean environment. Beautiful location. Close parking front and back. Prices are good, especially clearance. Go go go! Shop for the whole family !”
“Okay so I normally don't ever make reviews about department stores but this particular review has to do with the customer service for Zumiez I ordered a pair of shoes that were shipped to me that were in men's and I ended up having to send them back and get a different size it was very simple and the customer service was absolutely impeccable and understanding and everything was very fast!! So this is a big shout out to customer service and yes the original shoes were purchased in the Lubbock Zumiez”
“I got my wedding suit custom from here. The team was helpful every step of the way. Very professional and attentive to details. I barely had to lift a finger other than choose exactly what i wanted. It was the best customer service you could ask for in a clothier”
10AM - 6PM
6002 Slide Rd B14, Lubbock
Mens Clothing
“The manager Alex was awesome to work with! He was extremely patient with me and my entire family and made sure we left the store satisfied! We are grateful for him and the service he provided! Will definitely have to go again for sure!”
“Gideon is the man! Whenever you got in he makes sure to be attentive even during their busiest times of day. 5.11 as a company stands behind their product, this is not your Walmart quality items and with how I’ve used mine I’m very thankful for that.”
“Wow! Top notch service! I was searching for a specific shirt I had seen online for my son’s graduation pics. Stephanie reaches out and asked what I was looking for. She went online and found the exact shirt but cheaper. She grabbed my contact information and followed up with me to mail me the shirt because we are form out of town! Thank you for going above and beyond.”
“Went by to find a sports coat and left pleasantly surprised by the customer service. A great place to shop, and especially if you’re looking for quality dresswear.”
“Great experience at this Buckle location. The store was clean, well organized, and easy to shop. The staff was friendly and approachable, offering help when needed without being pushy, which I really appreciated. They were knowledgeable about the products and sizes and made the overall experience smooth and stress-free. It was a pleasant visit from start to finish, and I’d definitely return to this location.”
“I love this place! They have quality, long lasting items and the staff is awesome. They make an effort to design clothing that is comfortable for any type of activity- shirts that cool and breathe and pants with room in between the legs for bending and squatting.”
9:30AM - 6:30PM
413 University Ave #100, Lubbock
Mens Clothing
“The staff were very friendly and helpful, and the item I was looking for was available at a very decent price,,,and the store was very clean and well stocked with everything Texas Tech fans could want,,,,Thank you for a very enjoyable experience”
“Just left the store and honestly so impressed with the knowledge, patience, and friendliness of the girl that helped me. I was looking for good shoes for clinicals and she suggested some amazing shoes that honestly, I left The store angry at the shoes I was wearing because they were not nearly as soft 😅. I wish I would have got her name so she knows that she is absolutely amazing at what she does! I only have the employee number on my receipt which last 3 is 085. I hope your manager sees this and knows you are a stellar sales person! And to anyone looking for amazing shoes, the sketchers here in Lubbock is awesome!”
“Jessa was absolutely wonderful. Had the best energy and took really good care of us. Honestly everyone there is always friendly. I really appreciate it! But Jessa stood out to me the most. Thank you!”
10AM - 9PM
6249 Slide Rd, Lubbock
Mens Clothing
“It has been a stressful month with school and everything going on. We also hadn't been to Old Navy in a while due to mistreatment the last time we came over a year ago. When we went to check out, Kim helped us. She went ABOVE and BEYOND. Kim was kind, friendly, and compassionate. She is a survivor like me and she listened while diligently scanning and bagging everything.
Don't ever lose Kim. She has made me want to continue coming back and we will add long as you have people like Kim there. Thank you, Kim.”
9:30AM - 9:30PM
3030 W Loop 289 Acc Rd, Lubbock
Mens Clothing
“What a Buy , Ferrini Boots for 51.00 all leather and the Black pair for 73.00 super Buy ! thank you, shined up the black pair asap , what a shine!
thank you , again!! Marshalls.com”
10AM - 8PM
6002 Slide Rd, Lubbock
Mens Clothing
“Izzy helped me out and wow. The way they presented themself professionally genuinely made me think they were the manager. Idc what they get paid but pay them more!”
“Went in today and a young gentleman named Hagen helped us. He was extremely respectful and helpful. Don't see this much anymore with the younger generation.”
“I had an absolutely fantastic experience at Men's Wearhouse, and I cannot recommend them enough, especially if you get the chance to work with Bobby! He is a true professional who genuinely cares about making sure you look your best. Bobby helped me navigate the entire process effortlessly, offered great styling advice, and ensured my suit fit perfectly. If you are heading into the store, ask for Bobby, he will take excellent care of you”
“Great customer service. Consistently greeted upon entering. Items have a bit higher price range but excellent quality products and trendy accessories!! Beware of the exchange policy!”
10AM - 8PM
6002 Slide Rd, Lubbock
Mens Clothing
“Val helped me with my first pair of On Clouds. She was really helpful and friendly and made great recommendations. They didn't have my size in stock so we ordered them in-store to be sent to my home, and they arrived two days later. Shipping was free. Great service and great selections.”
11AM - 8PM
6002 Slide Rd, Lubbock
Mens Clothing
“I cannot speak highly enough of Deborah in Ladies Intimates!! I needed garments for my wedding dress fitting within the hour and she was so incredibly quick and sweet. Her first suggestion was the perfect fit and I have her to thank for getting me to my appointment on time with what I needed. Her level of customer service is a rare find these days. Full of knowledge and kindness - I will be back because of her!”
9:30AM - 6:30PM
6816 Slide Rd, Lubbock
Mens Clothing
“Oh my goodness! Don’t ever go on opening game day for Tech! A bazillion people trying to get their Raiders gear! Came back after the game started. Took our time browsing & getting the t-shirts & sweatshirts we wanted. Great store & they did do a great job when the hordes rushed their store!!”
“This is where you need to go for all of your western wear/work wear needs. I needed a new belt and they had more than enough options to choose from. The staff was also extremely helpful!”
“I don't see why so many people are complaining, because I LOVE Red Raider Outfitter! I think it's fine that they don't have a fitting room, because most people know what size they are in a normal Comfort Colors T-Shirt. As for the other kinds of clothes, I really don't think it's a big deal to just try on at home--you can usually tell right off the bat whether it's going to fit, or what size you need to exchange it for. Everything they carry for women is so cute, and my boyfriend really likes the Men's shirts. I think they are a great local business, and I've always loved the customer service! Thanks for being an awesome Lubbock business!!!”
“I needed a suit rental in less than hour and a half before the event and got me measured and walked out with a suit in less than 20 mins. Great service and amazing owners!”
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“This was my first time in Signature Stag and it was a great experience! I am just a regular dude with no eye for style and a little anxiety in shopping for nicer clothing. The last thing I wanted to do today was go to the mall and try on a bunch of stuff and not really know if any of it looks good together. I walked in and just let the very nice ladies know what I was looking for and they helped pick out a good looking outfit that fit correctly and I was out the door in no time. Thank you so much to the two very kind ladies that helped me out today. I highly recommend signature Stag, they have a great selection of men’s clothing and a lot of neat gift items. Even more importantly they have a great staff. Bonus they are local and they are busy doing and helping in our community.”