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“best penske i stop at from TX to WA. these guys always get me in for a truck wash when ever I get there.. they go out of their way move their vehicles and wash my truck first.. when it comes to small repairs or tire changes they will have me back on the road within an hr. fuel island is quick to fuel or top off fluids.
hands down best service.”
7:30AM - 5:30PM
2311 S Loop 289, Lubbock
Truck Rentals
“They were professional and very helpful. It didn't take long at all to get the rental car. Tge only problem was the car front passenger window had to be lowered to be able to get to the outside handle to exit the car. It would have helped if some kind of handbook instructions available to operate some gadgets and open the gas cap with a high end car.”
“I was so worried because I'm not from the area. Someone took a fuel cap off a truck from the fleet at a truck stop. I called a couple auto part stores but no one had one. I decided to check for salvage yards in the area, and I'm glad I did. Kaitlyn was friendly and very helpful. Part was priced well and fit perfect.”
“I have been utilizing U-Haul for years and only had one bad experience in Keller, TX. However, this employee that helped us on Sunday was very understanding of our needs. He made it very convenient for us to get a last minute truck to move a bedroom set as long as we brought it back that day. He had this same rental for the next morning and he trusted us to bring the truck back the same day, in which we did. Thank you so much for this employee going out on a limb to make a last minute move go smoothly. ?”
“I’ve worked with Ryder so many times over the years from doing their vinyl on their trucks, repair on their boxes, keys for their buildings and trucks and always had a great relationship with them and recommend them completely”
“This review is specifically for the service I received at this location, NOT for Budget as a company. I don't know that I'll ever rent from Budget again seeing as they didn't have the truck on site that reserved AN ENTIRE MONTH AGO. Apparently this is a common problem for Budget. Something needs to change with the way that they do business.
That said, David (the manager) went above and beyond to see to it that I got the truck that I needed. I flew into town to pick up a project vehicle from a family member and tow it back home. I had no transportation at all. David found a truck for me at another location in Lubbock and drove me there to get it in his own personal vehicle. It was not his fault that my truck wasn't there, but he saw to it that I got it anyway. The 5 star rating is solely because of his efforts.”
“They have everything you need for moving. I needed boxes. Number one mistake people make is getting used boxes from stores, especially supermarkets. They have cockroaches & the smell draws mice that chew up everything. So buying new boxes is best especially for storage. This place has all size boxes and everything including trucks to help you move.”
8:30AM - 5:30PM
7314 82nd St, Lubbock
Truck Rentals
“Gary's the best Uhaul dealer I've ever dealt with. I've been renting Uhauls for 14 years and I will only rent from Gary from this point forward anytime we rent in Lubbock.”
“Your customer service representative Logan and Jared were very helpful, knowledgeable, respectful, and understanding. Great customer service from both of these men.”
“Great place, great customer service, even though off airport site prompt with service! Helpful phone call night before for confirmation and instructions on how to get to their location. Will definitely refer to friends and family!”
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“Me my brother and our friend went in need of a trailer for a parts car I was getting and we met Steve he's the guy to go to he shook our hands and got straight to business told us some stories about his time in Vietnam and his transition to the US he treated us as his own he told us that he has a 12 bay mechanic shop but he can't find mechanics for work he used to have a Collection of cars he definitely needs to get better pay for his service and how he treats his customers I will definitely be coming back even just to talk his dogs are the most friendly I've ever seen”