Firestone Complete Auto Care in Lubbock, TX, has been serving the community since 1926, providing comprehensive vehicle services ranging from maintenance to repairs. Located at 6005 19th St, this shop is highly regarded for its exceptional customer service and knowledgeable staff. Many long-time customers praise the friendly and courteous employees who consistently deliver reliable service. Visitors appreciate the ease of scheduling appointments online and the prompt service, with some experiences including same-day repairs. The staff is described as trustworthy, offering straightforward answers without unnecessary upselling. Customers have shared positive experiences with services like tire repairs, oil changes, and alternator fixes, often highlighting the professionalism and efficiency of the team. Whether it’s a simple tire check or a more complex repair, Firestone is dedicated to keeping vehicles running smoothly. Travelers passing through Lubbock have also found assistance when encountering issues on the road, further emphasizing the shop's commitment to customer care. With a strong reputation built over decades, Firestone Complete Auto Care on 19th St is a reliable choice for anyone seeking quality auto care in Lubbock.
The store was very busy but got my oil changed and all four tires changed in under three hours. I'll be back for my next service.
March 2026
They were great. Helpful and friendly. Got me in with a flat, in the evening. In the past they were too busy.
February 2026
Max and Mike both went over and beyond helping us by advising us on our van that desperately needed work on the coolant system, the oil leak and the brakes. Jeremy did a great job fixing our van! We will definitely start using them for oil changes and vehicle maintenance!
