Firestone Complete Auto Care in Lubbock, TX, has been serving the community since 1926, providing comprehensive vehicle services ranging from maintenance to repairs. Located at 6005 19th St, this shop is highly regarded for its exceptional customer service and knowledgeable staff. Many long-time customers praise the friendly and courteous employees who consistently deliver reliable service. Visitors appreciate the ease of scheduling appointments online and the prompt service, with some experiences including same-day repairs. The staff is described as trustworthy, offering straightforward answers without unnecessary upselling. Customers have shared positive experiences with services like tire repairs, oil changes, and alternator fixes, often highlighting the professionalism and efficiency of the team. Whether it’s a simple tire check or a more complex repair, Firestone is dedicated to keeping vehicles running smoothly. Travelers passing through Lubbock have also found assistance when encountering issues on the road, further emphasizing the shop's commitment to customer care. With a strong reputation built over decades, Firestone Complete Auto Care on 19th St is a reliable choice for anyone seeking quality auto care in Lubbock.
I had an emergency due to my vehicle battery going out suddenly, took it to Firestone Complete Auto Care on 19th during my lunch hour and they had me out of there within 30 minutes! Great customer service all the way around!
March 2025
I have been a Firestone customer since 1980, all these years I have received outstanding service with every visit. The staff is always pleasant courteous. I would highly recommend this location to friends and family. I will continue to bring all my vehicles to this location.
March 2025
I had a wonderful experience here! I will never go anywhere else! They fixed my vehicle same day. So easy to make an appointment online, I also called beforehand to check pricing and other questions. They were all so very friendly and professional.
