First Basin Credit Union
Credit Unions
Hours:
3805 19th Street, Lubbock TX 79410
Hours
Wednesday
8:30AM - 5:30PM
About First Basin Credit Union
First Basin Credit Union has been serving its members in 17 counties since 1965, providing a range of financial services to help them achieve their goals. The credit union offers checking and savings accounts, as well as various loan options, including home, auto, personal, RV, and motorcycle loans, as well as a credit booster program.
Customers have praised the credit union's technology services, which include Apple and Samsung Pay, ACH Powerpay, free online bill pay, eStatements, a mobile app for Apple and Android, 24/7 online banking, online check reordering, and instant issue credit and debit cards. The staff has been described as helpful, kind, and responsive, with one customer specifically mentioning the excellent assistance received from Lorelai and Natelie during the loan and credit card increase processes.
Overall, First Basin Credit Union is committed to providing its members with the best services and tools to make their financial lives easier, and customers have been satisfied with the credit union's offerings and the quality of its staff.
Most Recent Reviews
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October 2026
This is a relatively new credit union it's only been open for 3 years it is immaculate claim clean on the inside everybody that works there greets you as soon as you walk in the door and I bend over backwards trying to help you I had an exceptional experience there
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November 2025
Everyone was great! Very professional,patient,polite and helpful.
Highly recommend!
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October 2025
The staff is amazing kind and very friendly had a new staff member that did a amazing job and I am so very grateful for your wonderful people
More Comments(97)
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