Credit Unions in Lubbock, TX

11 locations found near Lubbock

“Both individuals that I talked to were very helpful. Paula was very patient with me on any questions I had about opening a CD. The second lady I talked to finished updating information on my beneficiaries.”

4.9 Superb149 Reviews

“Great customer service. Everyone was friendly and greeting customers as they came in. Professional. Would definitely recommend the service and products you all offer!”

4.8 Superb139 Reviews

“I had a great experience and bank associate was very helpful in helping me set up my new account and answering questions. I am very happy that Alliance also has affiliation and partnered with a few credit unions. I recommend Alliance for banking needs and overall experience was pleasant.”

4.9 Superb61 Reviews

“I’m very impressed with the hometown services. Everyone I have had assist me has been very willing to go the extra mile to make sure I understand my transactions. So glad I changed from a bank to this credit union. I feel very secure with my account being at Alliance.”

4.8 Superb83 Reviews

“The employees here are so patient and respectful. They explained everything to me and my son without trying to rush through the fine details. Excellent customer service!”

4.7 Superb110 Reviews

“Iris - Manager was nothing less than amazing she dedicated her time into making sure my business account was set up properly and didn’t hesitate to answer any questions I asked during the process definitely a great asset here at the Lubbock Branch”

4.7 Superb95 Reviews

“I would just love to brag on Alliance credit union and one of their employees Maria Lopez. I’m going through a divorce and was having a hard time keeping up with my debt. Somehow, Maria Lopez, from Alliance, discovered I had a surplus which helped out tremendously. Who does that anymore? Who actually looks out after their clients and doesn’t just take, take, take but actually looks for a solution to a problem. I’m sure sometimes it doesn’t work out, but in this particular case her due diligence, literally saved me. I felt so humble that a complete stranger would take the time to help me overcome this hurdle I was facing. I’m sure it took some digging, but I’m so grateful she dug because it definitely dug me out of a hole. Thank you, Miss Maria. You will never know how grateful I am to you And Alliance Credit Union.”

4.6 Superb109 Reviews

“Amanda Mata made setting up my line of credit super easy. She was extremely prompt and walk me through the process until the end. I cant recommend her and TTUFCU enough.”

4.5 Superb121 Reviews

“Wonderful staff, they are willing to help at all times and they really go the extra mile! Always a pleasant experience coming here. Great rates, the teller option at the ATM is great, and everyone is so knowledgeable.”

4.5 Superb19 Reviews

“We have been members here since 2009 and we were lucky enough to have three amazing employees help us today.
When we first arrived we were greeted by Kiana. She displayed immense kindness and proficiency in her job. We would also like to commend Jasmine and Resnik for helping and guiding Kiana with the questions and concerns that we had regarding our account. They went out of their way to make sure that we were satisfied when leaving. They all three exemplified amazing professionalism and showed that they genuinely care about their customers.”

3.8 Good24 Reviews

“I have been a member for about 50 years. I have always received top flight treatment. They have fewer staff members than many banks as they operate on a smaller margin. Some staff members, as in any business, are all warm and fuzzy and others are, not so much. Most of their money transactions are handled thru an electronic teller, who is in another area and operates a delivery system much like the motor bank. The one or two people who are in the offices off the entry are busy with book work and do not always greet everyone immediately. The person I normally deal with is very efficient and sometimes comes off as aloof, but he is a very good person who is more into figures than people. I accept him as he is and we get along fine. He has been there for many years and knows the business. If you wish warm and fuzzy, the downtown location has more staff and may be able to suit you better.”

1.6 Poor30 Reviews

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