Gennie with UMB was very rude, snippy, and angry with me when I let her know I wanted to close my account. No one should be treated this poorly, and acting like that will not change a person’s mind about leaving this bank. I recommend never using this bank or their services.
March 2024
If you have a business account, don't try to make it and go before closing time on a Friday. They will make an excuse as to why they can't cash a big check and tell you to use your debit card and withdraw instead. Go to a different branch.
March 2024
Their ATM gives bills that do not pass a counterfeit pen test.
