Gene Messer Ford Lubbock is a trusted Ford dealership located in Lubbock, TX, offering a wide range of Ford cars, trucks, SUVs, and vans, along with financing, maintenance, and repair services. Customers appreciate the outstanding service provided by the staff, with several reviewers highlighting the exceptional support from team members like Barbara, Augustine Longoria, Virginia Flores, and Juan Lopez. They are known for making the buying process easy and enjoyable, ensuring customers feel valued and taken care of. The dealership also takes accountability for any issues that arise, demonstrating a commitment to excellent customer service. Overall, Gene Messer Ford Lubbock is highly recommended for anyone seeking reliable vehicles and top-notch service in the area.
Cass was great, listened to our requests and did a great job finding vehicles that fit our family. She was very personable and kept us up to date on delivery of new vehicle. Negotiating final numbers with sales manager was firm but fair, went out of their way to make sure we reached agreeable terms.
December 2025
Everyone was extremely helpful, friendly and professional. So glad we went to Gene Messer Ford!
December 2025
David was helpful and knowledgeable and helped me with a ride with their complementary shuttle
