Hilton Garden Inn Lubbock is a welcoming hotel known for its friendly and professional staff. Guests appreciate the great service from the front desk to the cleaning staff and the bar tender. The hotel features a beautiful and fairly new environment, with comfy and spacious rooms, although some guests noted that cleanliness could be improved in certain areas. The breakfast is generally considered good, adding to the overall enjoyable experience. A patio area is available for guests to relax in the evenings. While the hotel does not have a pool, many still recommend it, expressing a desire for a heated pool and hot tub. The location is convenient, and the staff has shown exceptional concern for guest safety during emergencies. With fast elevators and attentive service, including excellent late-night support, Hilton Garden Inn Lubbock is a top choice for travelers seeking comfort and quality at a reasonable price.
My experience has bern that T the Front Staff are very accommodating to guests needs. Very welcoming to us and Angel my service Sheltie. She loves it here as well. This is our 3rd time here. Mat one of rhe managers is amazing.
June 2026
One of the nicest, newer, garden inn's I've stayed at recently. The staff was great, especially, the Hispanic gentleman at the check in desk. He was super professional kind and friendly. Great location, minutes away from lots of restaurants
April 2026
slightly out of the way from downtown. 12 minutes away. Rooms were nicely appointed super clean and service was good. It was another great Hilton stay!!
