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“Siver the store lead is awesome he helped me set up my phone and guided me thru the entire experience and how to set up I love the new Samsung phone I purchased
Boost mobile on parkway Dr is the best one in town”
“I cannot thank Raymond enough for the help. I had gone to a different Verizon store and didn't get the help i needed so, later, I came to this store and they listened to the problem and helped me get in touch with another helpful agent and were able to help me get my phone replaced. Immensely thankful for these guys!”
“THANK YOU SO MUCH FOR HELPING ME SET UP MY NEW PHONE! Great customer services ,friendly faces and excellent coverage ! I can’t complain about the rates either! Over all a great place to go. I’m glad I came in! Highly recommend!”
“Great service this one employee help me out a lot she was very helpful and was a really hard worker thank you it was a lady on 50th location on Thursday April 10 sorry I am bad with names but she knows who she is thank you”
“My experience here at the store pretty unique the person who showed me the phone was and he showed me how to work the phone can you listen to my questions so overall he's a good salesman”
“Novy is the most helpful AT&T person I have met in all my years of service. Very patient and knowledgeable of his store. I think he could handle running his own store very easily. If you want professionalism and knowledge ask for Novy. He is the guy to go to.”
“Mariano at Flex Phone Repair did an awesome job replacing my phone screen! The repair was quick, the pricing was very fair, and he even fixed a small issue with my charging port free of charge. Super professional, friendly, and honest service. I’ll definitely be returning if I ever need another repair and highly recommend him to anyone needing phone work done!”
“I love to come n see Fernando he's awesome always knows how to help me ? always respectful with smile on his face . Thank u for always having the knowledge to help me .”
“I give this store 5 stars they have excellent service ! I'm always greeted right when I come in even if the young lady is busy she will still greet each customer. She is an amazing customer service employee thank you Victoria. I drive across town for there help Everytime.”
“I had an excellent conversation with Deion (Not sure of the spelling) while I upgraded my phone. The staff was friendly and knowledgeable, and even though they were busy they got me taken care of quickly. I highly recommend this place.”
“Eleazar was very helpful in answering my questions and helping me troubleshoot a difficulty I was having. He knew exactly what to do, was kind and personable. He saved the day for me!????”
“Absolutely love this location It's near home and the guy Jon there is so helpful. I am not the most tech savvy so having a go to person on literally anything is awesome! Thank you and I will recommend this place”
“Dominique was incredible. We swapped out multiple phones and this had to have been the best experience I’ve ever had inside of an ATT store. He was incredibly nice and informative and made the entire process a breeze. Thank you!!”
“The guy who helped us. Shaquil, was his name. He greeted us as soon as we walked in. He helped us and answered all of my questions and explained everything in great detail. He made sure we had no more questions when we left and made sure we understood. He is a extraordinary example of what customer service should be.”
“Kenneth was super helpful in helping me figure out whether to do an insurance claim or trade in. He came up with a good solution that saved money on my plan! Very good customer service as well!”
“After speaking to multiple customer service people and not really getting anywhere. Aaron was the only one to really listen to my problem and worked with me to get the best possible solution instead of just the easiest.”
“JOE THANK YOU SOO MUCH I'm so happy with my new phone thank you for taking care of me and getting me in with in my budget please done hesitate to get your new phones here ?”
“Dawsyn was extremely patient and helpful. I came in with an Apple question (not necessarily an AT&T question) and he worked with me for about an hour to answer everything I needed. Thanks!”
“We were trying to switch to a new carrier & had been dealing with our phone being locked to the network in limbo not being able to do anything for almost two weeks. We’d been on the phone with customer service everyday for almost an hour at a time with no resolve. We’d came into this store and Shakinah helped us out she called customer service and was determined to get this fixed for us. After almost two hours on the phone she assured us the problem would be fixed within 24 hours & FINALLY woke up the next morning with my phone fixed!! So thankful for her patience and determination to help us out. Would recommend this location purely because of her customer service!!”
“Just came out of cricket and was frustrated because my phones weren’t working. But oh my goodness Victor R. Was EXCEPTIONAL!! His customer Service skills were spot on and he helped me get my service and phones back working!! They need more people like Victor who has the people skills to handle every client with ease, and getting down to the issue. Thank you cricket for hiring such a remarkable employee, if I could give him 10 stars I would!! ?”
“Update: Went to the physical store the employees were very helpful and able to get me my phone. I was in and out in a couple minutes. Next time I’ll just go in store to buy my products instead of purchasing online and waiting for Verizon to send and email.Original post: Been waiting to get a confirmation to pick up my new phone for over a day. The store doesn’t pick up the phone to answer questions. The call centers keep saying I have to wait. I chose the pick up in store option as it was supposed to be ready after a couple of hours. If it was going to take days I would have just had it shipped.”
“Cassandra was attentive to our needs for new iPhone 15 pro max while also multitasking and helping others. We bought 2 and she guided us through the whole process of setting them up. She was the only rep in the store but she was diligent and helped us all. She was excellent at taking care of her clients. Well done!”
“Reyna and the other employee were super helpful and very patient. I received awesome customer service buying an iPhone 13 Max Pro. Definitely recommend this location!!”
“Great service every time I need something I go there because they help me and answer my question and Angie definitely deserves a raise because she is very knowledgeable and takes care of things I need quickly”
“Jayden and Dakota did an amazing job serving us. Jayden got a chair for my disabled mom so she can sit down on while getting her attended to! Thank y’all so much”
“I have been coming to this store for over 5 years. The customer service I get from Naomi is always very helpful. She always goes above and beyond the call of duty to make sure I get exactly what I am asking for plus more. Definitely recommend this store to all Cricket customers. Ask for Naomi and you won’t be disappointed. ?”
“Nelly was the absolute best, she helped me switch from Boost and set up my new 5G Motorola, and I'm so happy! Nelly was so very helpful and knows her job and is kind, all the great qualities needed! She's a keeper!”
“The Cricket rep, Sam, was awesome. She got us in and out as quickly (and professionally) as possible. We had no issues getting what we wanted. I definitely recommend going to see her!! You won't regret it.”
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“I just wanna say the customer service at this location was the best iv ever received. Ray helped me with my switch and purchase of 4 new iPhones and he was very professional. I was so impressed. Thank you very much to Ray.”