Optimum

Internet Service Providers
Hours: Optimum provides friendly and helpful customer service, with staff members who go above and beyond to assist customers. Several reviews highlight employees like Dakota, who is praised for being supportive, kind, and professional, making customers feel cared for and confident in their service. Lorie is recognized for her patience, knowledge, and genuine care, especially when fixing Wi-Fi and rate issues, making stressful situations much easier to handle. Carlos is appreciated for his helpfulness and dedication, with some customers mentioning he deserves recognition for his excellent service. Shaza helped efficiently with setting up an account using an E-Sim, showing great patience and expertise. Marissa was also noted for her friendliness, thoroughness, and efficiency during interactions. Overall, Optimum’s staff are seen as caring, knowledgeable, and committed to delivering a positive experience, making the service smooth and stress-free for customers.

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1. Lubbock, Texas