Verizon in Lubbock offers a wide range of mobile, 5G home internet, and business services. Customers can visit the store or schedule an in-store appointment online. Online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery where available. Customers have praised the store's helpful and friendly staff. Deidra, in particular, has been singled out for her excellent customer service, taking the time to understand customers' needs and providing a personalized experience. Amber and Walker have also been commended for their patience and professionalism in assisting customers, even when dealing with complex issues. The store is described as having a great atmosphere and being well-maintained. The staff is said to be professional and efficient, with customers being attended to promptly. While some customers have noted that not all staff members seem enthusiastic, the overall experience is overwhelmingly positive, with many customers expressing their satisfaction and recommending the Lubbock Verizon location.
The process was fast and easy! The folks that helped us were GREAT! Thanks Ricky and Luke!
July 2026
Wonderful service, and very helpful folks. I had a terrible time at another Verizon store and had been almost in tears and tried this one, and they were so helpful and so understanding and so knowledgeable about everything I needed to know about my plan and all those things. This is the Verizon place to go in Lubbock.
March 2026
Julie and Mario are awesome so kind great job Verizon...
