O'Reilly Auto Parts is known for its great customer service and knowledgeable staff. Customers appreciate the professionalism and helpfulness of employees, who take the time to answer questions and provide necessary information. The store is clean and well-maintained, with staff willing to assist with tasks like installing wiper blades. While some customers have noted occasional delays at the counter, many rely on O'Reilly for maintenance and repair parts for various vehicles, including trucks and tractors. Overall, O'Reilly Auto Parts is a trusted choice for automotive needs.