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“I recently had an exceptional experience at Penske in Lubbock, TX. The staff members were remarkably friendly and ensured that I was fully informed about the repairs being carried out on the Tractor. Randy and TJ were particularly helpful, demonstrating patience in addressing all of my inquiries. The service was prompt, and the waiting area was both clean and comfortable. Without hesitation, I intend to return for future service needs and wholeheartedly recommend Penske to individuals seeking trustworthy and efficient service.”
“I was so worried because I'm not from the area. Someone took a fuel cap off a truck from the fleet at a truck stop. I called a couple auto part stores but no one had one. I decided to check for salvage yards in the area, and I'm glad I did. Kaitlyn was friendly and very helpful. Part was priced well and fit perfect.”
“Organized, on the ball, responsive and helpful crew. Usually renting a car can feel like a headache - my experience with this office was a breeze with nice employees and swift service. Lauren was awesome and super helpful!”
“I’ve worked with Ryder so many times over the years from doing their vinyl on their trucks, repair on their boxes, keys for their buildings and trucks and always had a great relationship with them and recommend them completely”
“I have been utilizing U-Haul for years and only had one bad experience in Keller, TX. However, this employee that helped us on Sunday was very understanding of our needs. He made it very convenient for us to get a last minute truck to move a bedroom set as long as we brought it back that day. He had this same rental for the next morning and he trusted us to bring the truck back the same day, in which we did. Thank you so much for this employee going out on a limb to make a last minute move go smoothly. ?”
“They have everything you need for moving. I needed boxes. Number one mistake people make is getting used boxes from stores, especially supermarkets. They have cockroaches & the smell draws mice that chew up everything. So buying new boxes is best especially for storage. This place has all size boxes and everything including trucks to help you move.”
“Your customer service representative Logan and Jared were very helpful, knowledgeable, respectful, and understanding. Great customer service from both of these men.”
“Great place, great customer service, even though off airport site prompt with service! Helpful phone call night before for confirmation and instructions on how to get to their location. Will definitely refer to friends and family!”
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“Me my brother and our friend went in need of a trailer for a parts car I was getting and we met Steve he's the guy to go to he shook our hands and got straight to business told us some stories about his time in Vietnam and his transition to the US he treated us as his own he told us that he has a 12 bay mechanic shop but he can't find mechanics for work he used to have a Collection of cars he definitely needs to get better pay for his service and how he treats his customers I will definitely be coming back even just to talk his dogs are the most friendly I've ever seen”