U-Haul Moving & Storage of Lubbock offers a wide range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers have praised the staff for their exceptional service, highlighting individuals who are helpful, polite, and professional. Many reported quick and easy rental processes, with some completing transactions in just 10 minutes. However, there was one negative experience noted, where an employee's rudeness impacted customer satisfaction. Despite this, the overall impression of the location is positive, with several customers declaring it the best U-Haul experience they have had in various Texas cities. The facility is well-equipped with moving solutions, including portable U-Box containers and Moving Help® providers, ensuring customers have everything they need for their moving needs.
Was able to walk in and get a same day rental/return done with ease!
April 2025
Your customer service representative Logan and Jared were very helpful, knowledgeable, respectful, and understanding. Great customer service from both of these men.
March 2025
Everyone I came into contact with was very knowledgeable, helpful, kind, and patient. I appreciate all the help.
