This is one of the most friendly and helpful banks I've ever been to. No matter if it's a simple transaction or something a little different or complex, they are always very helpful and polite!
November 2023
Incompetent staff who are only good for depositing checks. Went to get euros. And asked for small bills. They gave me a majority of big bills. What was the point of me even ordering if I could have got that in an atm over there. They could have put a request for smaller bills again for me. But no. They’re idiots.
November 2023
Had a check from insurance co for a new roof. We bank at another bank here in Lubbock. A Banker named Levi was very helpful and polite and took care of business. Thank you Levi!
