RXO

Shipping Centers
Hours: RXO is a delivery company that handles various last-mile deliveries for customers. The reviews highlight a mix of experiences, with some customers satisfied and others frustrated. Several deliveries were completed successfully, such as Amazon packages delivered on time with courtesy calls beforehand, and helpful delivery personnel who set up furniture carefully. In these cases, the staff was described as professional, courteous, and efficient, often going above expectations to ensure customer satisfaction. However, there are notable issues as well. Some deliveries were late or did not occur as scheduled, with customers left waiting or their items sitting outside without notice. In particular, one customer experienced multiple failed delivery attempts, unresponsiveness from the team, and a lack of communication, which caused inconvenience and frustration. A few reviews mention delayed resolutions, but ultimately, some deliveries were completed after follow-up efforts, with staff showing helpfulness and professionalism once engaged. Overall, RXO’s service varies widely. While some delivery teams are polite and go the extra mile, others fall short in punctuality and communication. Customers appreciate courteous and careful delivery personnel, but inconsistency in reliability and responsiveness remains a concern.

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1. Lubbock, Texas