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“My check engine light came on and I thought it was only the gas cap, the young lady offered to do the check engine light testing which is free. The results showed that I need VVT Solenoid. Another employee over heard me saying “I don’t know how I’m going to to do this.” And Mike came and put the VVT on for me. It meant so much that he did that for me.”
“I would like to give a big thank you to Gregory that helped me with my headlight after being turned away by another associate at another store. You're the best & I will always come give you my business & tell all my friends!”
“First off I want to say that i am very pleased with the customer service at this store. I would like to thank Lindsey especially for taking the time to help me get the parts I needed. She was busy and trying to get stock out on the floor and took the time to walk the isles with me to help me locate the parts I needed.. she deserves a raise..thank you Lindsey”
“I had to replace the entire key fob for my 2011 GMC Terrain SLT. The old one wouldn't unlock the doors and the auto start didn't work. The 1st location we went to said they had to place an order for someone to come program the fob. I went back and their machine for cutting keys was down. I went to another location and not only did he duplicate my car key, but programmed the fob right then and there. And the price? $129.00. The dealership would have been three times that amount. Highly recommend Batteries+”
“O Riley’s was a huge help and saved me a lot of money today by running a diagnostic on my vehicle and prevented me from spending unnecessary money on taking it to a mechanic shop where they was going to charge me a arm and leg for doing the same thing.. thanks oreily”
“Great location! Matthew was especially helpful- saved us on a Sunday evening when he could have finished his shift and gone home. He was such a blessing to us! All employees were kind and helped however they could. Recommend this location 100%!”
“Friendly and more than helpful. George went out of his way to find parts for my classic vehicle and gave exceptional advice on how to proceed with the restoration.”
“In my 10+ years as a loyal O’Reilly’s’ customer, never have a come across an employee as helpful, considerate, and overall exemplary as Brandon. Thanks again Brandon.”
“O'Reilly Auto Parts store #547 (Cooper/Sublett Rd, Arlington,TX), Manager- Tommy provided me with OUTSTANDING customer service. "Thank you for taking a moment out of your day to help me through an uncomfortable event". Tommy you truly left a lasting impression that will keep me coming back. Thanks Again!”
“Want to start this off by saying I was there at the store the day Andre Gonzalez (the guy who left the second most recent review after this) was there.Andre was completely entitled and childish. He gave the employee a coupon that was expired then proceeded to make a scene after the employee said he could not use it. The employee then explained to him how oriellys would send him new ones to replace his old ones. However that was not good enough for Andre he demanded a discount right there in store. After the employee told him that’s not the policy Andre proceeded to yell and insult the employees as he was walking out. The employee kept it professional and courteous never raising his voice and kept telling Andre to “have a nice day”I’ve been coming to this store for years and never had any problems the guys are always great and friendly. I just thought it was wrong how an entitled customer tried to leave such a negative review because he did not get his way.”
“I only shop with oreillys after my autozone alternator went out 4 times in 1 week. Oreillys has way better electrical parts hands down. Great service everytime I go in to.”
“That big guy with the mullet knows his stuff. Always gets me right. The whole team goes hard. Ill go to this O’Reillys over ANY AutoZone any day. One day i went in feeling sad and the whole team cheered me up and got me out of depression. These guys are like family now. From the manager to the drivers, they ALL are very generous and kind. If i could rate more than 5 stars i would!!”
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“Outstanding location. Google stated they opened at 8AM, but when I got there the sign read open at 9AM. At 8:30AM the manager notice me outside, came out, and welcomed me in early. Made my morning! Very friendly and helpful service.”