O'Reilly Auto Parts store #4609 in Grand Prairie, Texas, offers a wide range of auto parts, tools, and accessories to help customers with their vehicle needs. Located at 3717 South Carrier Parkway, the store provides free services like battery testing, wiper blade and bulb installation, fluid recycling, check engine light testing, and a refundable deposit-based loaner tool program. They also resurface brake rotors and drums, making it a convenient place for repairs and maintenance. Customers appreciate the helpful and friendly staff, with many praising employees for going above and beyond to assist. One customer highlighted how Jose quickly replaced headlights after other stores declined, emphasizing his professionalism and efficiency. Others mentioned how Austin took extra steps to ensure they got the right fuse for their vehicle, demonstrating great customer service. The manager, Melissa, was appreciated for her patience and willingness to find the correct door locks after an incorrect order. Customers consistently mention the store’s welcoming environment, quick answers to questions, and staff who are eager to help. Overall, this O'Reilly location is known for its helpful staff, good prices, and quality service, making it a trusted spot for auto parts and repairs in the area.
Jeannie was amazing, she answered all my questions and concerns about my car and was so polite. I always get intimidated going into an auto stores and her presence/ knowledge alone gave me comfort.
March 2026
I recently went to get a part for my car and Jeannie was so kind & helpful. My car wasn’t heating up so my first thought was thermostat replacement. Turns out I just needed coolant & some other service. Jeannie saved me so much time & money. Autozone could never !
January 2026
Jeanie was so helpful and sweet and amazing at her job!! I will be back for her. She helped me change my headlights in less than 20 minutes!
