“Was in your Marshall store today. Mr Cord helped me and was absolutely the nicest, friendliest, most helpful sales person I have ever had the privilege of meeting. Have never been in the store prior but will definitely be back. They have beautiful furniture.”
8:30AM - 5:30PM
303 W Grand Ave, Marshall
Furniture Stores
“This is the 2nd time I've come here with a very specific freezer in mind. Both times almost a year apart. I was met immediately by a very kind knowledgeable and patient salesperson. She was very helpful and understanding that I needed to make payments. The application for credit took just a few minutes and I got the exact freezer of my dreams TWICE!!! To my absolute surprise shock and splendor the lady who rang me up said they will deliver this to you this afternoon. I just purchased it at about 1:00 pm so I was blown away by the customer service. I will ALWAYS look here first when buying appliances or furniture, because you sure aren't gonna get service, kindness and caring at a big box store. At Craigs they treat me like I'm family and some days I need a little extra kindness in my day. Thank you Phyllis for going above and beyond to make my experiences and exchanges with you exceptional and remarkable.”
“Just got my new washer today, after having to get a dryer, uh oh, washer goes out. Not worth fixing just wanted a new one. Called the store, spoke to Taren, I believe, and was the best customer service I could have asked for. She got me hooked up nicely and wasn’t rushing to get anything done. She took her time to explain everything to me. I called back after washer was delivered for a quick question and Amber was AMAZING as well! I have received nothing but happy voices and smiling faces. Not to mention my delivery guys, literally will order again just so they can come hang out a few. They are laid back, so polite and full of manners. Love to laugh and cut up with you. I CANNOT SAY ENOUGH GOOD THINGS ABOUT THEM!! Yes, I’ve seen the bad reviews, but this place stays busy. And they all have a job to do. Give them a second chance if you can!”
“The gal that helped us pick out our sofa was great - not pushy. She gave us space to explore the store while being available to answer all our questions. Quick delivery :)”