Bert Ogden BMW in McAllen, Texas, offers a wide selection of BMW vehicles, including sporty 2 Series, luxurious 7 Series, off-road X SAV® models, and BMW M sport models. They also have a range of used cars from different makes. The dealership is known for its excellent customer service, with friendly and professional staff. Sales team members are helpful and polite, making customers feel comfortable throughout the process. The finance manager provides clear explanations and support. The service department is praised for its courteous and professional technicians who personally handle issues and provide timely updates. Service managers and foremen are attentive and go the extra mile to assist, even without appointments. Customers appreciate the quick turnaround on repairs, with some vehicles being ready within a couple of hours. Overall, Bert Ogden BMW is recognized for its helpful staff, quality service, and dedication to customer satisfaction, making it a trusted place for purchasing and maintaining BMW vehicles.
The sales service was very good! Alex was very professional and accommodating. We didn't buy a BMW instead a low mileage Lexus RX 35O. We will definitely consider this dealership when we are ready for the next purchase!
December 2025
Becky is simply the best...two months on the waiting due to a stop sale ...communication was key....hats off to Mario Cavazos also!
December 2025
I’ve got to say best experience ever. Eddie was the upmost respectful professional. Helped me find the right fit for my old man. Mario assisted in securing the best rate and Luis made the transaction easy and painless. BMW needs to make a Performance pick up truck and I’d come get it!
