Sames McAllen Ford is a well-regarded dealership that has recently become part of the Sames family, bringing trusted service, wide selection, and good value to the Valley. The dealership is known for its friendly and thoughtful staff, especially in the service department, where everyone demonstrates care and dedication. Customers frequently mention the team’s professionalism and the high quality of service, setting a great example for the community. The sales experience is highly praised, with representatives like Boris Díaz and Jorge Rojas receiving special recognition for their honest, efficient, and caring approach. Customers feel well taken care of, finding the process quick, straightforward, and satisfying. One customer described their car purchase as one of the best experiences they've had, thanks to the attentive and transparent service provided by Boris and Freddy in finance. Additionally, the dealership is appreciated for its responsiveness and willingness to resolve issues promptly. For example, a warranty part was replaced quickly after a delay, showing the team’s commitment to customer satisfaction. Overall, Sames McAllen Ford is seen as a dealership that genuinely cares about its customers and strives to deliver excellent service from the moment they walk in the door.
I had a really good experience with Ford. Beatriz & her staff were friendly, helpful, and easy to work with. They kept me informed and made the whole service process simple and stress-free. I really appreciate the great customer service.
September 2026
One of the best places to buy your next ford vehicle, customer service is top notch, easy to work with, made purchase with ease.
September 2026
They did it again! They got me in an f150 4x4 for basically the same monthly payment I was paying for a ford ranger ! Super happy. Did everything on online. My salesmen’s was amazing shout out to Sergio Gamboa!!
