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“Thank you Dianete Reyes for the attention and patience through your guidance! I greatly appreciate that you took the time to answer all of my questions. Best costumer service ever!”
“We decided to visit a nearby branch to resolve our issue regarding loan payments. We were attended to by Vianney, a loan representative, and her supervisor Priscilla .The two ladies were very attentive and extremely patient with my over-explaining of our situation. Somehow we had been charged 4 times in a single month as opposed to a one time payment. Naturally, this would make anyone upset but the customer service we received was exemplary. They were very accommodating to our need for having everything explained. Their customer skills are a credit to this institution. My daughter and I were very pleased with their level of professionalism.Our issue has been resolved. We are very grateful to Rally Credit Union and its employees for treating us well.Additionally the women were very kind and humored me as I told them dad jokes. Because they seemed to have enjoyed hearing the jokes I will include one in this review.“A year ago a friend of mine decided to go to mime school. I haven’t heard from him since...””
“Had a very satisfying connection with Elda Laura McCrea. She answered every question we had & it was a pleasure to have spent with an experienced, knowledgeable & bilingual Member Service Representative.”
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“I have always come back to SSFCU, because of the great service and Staff, today Veronica, Amanda, Luis and Jasmine helped me with all my questions and provided Awesome professional services. I will definitely recommend SSFCU. Thanks”