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“Thank you Dianete Reyes for the attention and patience through your guidance! I greatly appreciate that you took the time to answer all of my questions. Best costumer service ever!”
“Nicole Rodriguez provided outstanding customer service during my recent visit. She helped me with a new debit card and a bank deposit quickly and efficiently while remaining friendly professional and courteous throughout the process She made everything easy to understand and completed my transaction with a positive attitude thank you Nicole for making my banking experience such a pleasant one!”
“What a truly exceptional experience I had with Mr. Pablo Rosas.
Mr. Rosas addressed and handled my banking concern with utmost professionalism and ease, making me wish that other banks had a qualified and friendly banker of Mr. Rosa’s’ caliber”
“Had a very satisfying connection with Elda Laura McCrea. She answered every question we had & it was a pleasure to have spent with an experienced, knowledgeable & bilingual Member Service Representative.”
“Thank you STFCU for making summer loans super easy to apply and get approved. Thank you Stephanie for helping me with the summer loan and answering all my questions. Special thanks to the girls at teller line Brenda, Alijah, and Jennifer for always greeting me with a smile and helping me with my transactions and letting me know of up coming events. Over all STFCU IS A GREAT PLACE”
8:30AM - 5PM
7201 N 10th St, McAllen
Banks
“Wonderful customer service! Anna Gomez, the bank branch manager is consistently helpful. Ms. Gomez goes above and beyond. I see that she treats every client with kindness and professionalism.”
8:30AM - 5PM
1301 E Nolana Ave, McAllen
Banks
“All your personnel are top notch. Kind and friendly!! It’s refreshing to know you can walk into an establishment and feel the friendliness. Joel Rodriguez is so professional and works efficiently”
“I’ve had such a great experience banking with First Community Bank. Their service and attention to detail are exactly what a bank should have, and they always make you feel at home the moment you walk in. Marco, Jerry, Aldo, Rody, Anna and the rest of the team are so kind, professional, and genuinely caring. Highly recommend banking at FCB!”
9AM - 5PM
500 E Hwy 83, McAllen
Banks
“Great branch. Very friendly. Amazing staff Carla, Laura, Anna Karen, Braulio just to name a few. amazing atmosphere. Very attentive to their customers and their customer needs. Not only do they train their staff exceptionally well, but the services that they offered are tailored for small business owners to international business owners. Their services for non business owners is top notch and super competitive with big name national banks.”
8:30AM - 5PM
1821 S 10th St, McAllen
Banks
“Awesome face to face service. Innless than 30 minutes i was able to do a bunch of stuff and fix couple issues i had. Get to know your bankers! They're here to help woth anything.”
“Great Service! Always very helpful in every way. They go beyond the necessary banking services. I am disabled and whoever is helping me with whatever bank services I am there for keeps an eye on me to see that I get to my car safely.”
“I stopped in 4/8/25 to open a checkings account. I was greeted and helped with nothing but respect. Lizzy Sanchez helped me she was nothing but nice and helpful. I understood everything simply because she knows what she’s saying/doing. I highly recommend Rio Bank on 23rd. 10/10.”
“Honestly Mariela was the best personal banker. Best customer service and great attitude. TRB YOU HAVE A GREAT EMPLOYEE ON YOUR HANDS She’s definitely a keeper.”
9AM - 5PM
510 E Ridge Rd, McAllen
Banks
“Awesome location and staff! They helped me with a situation today and I can't thank them enough! I don't know of another bank that would've done that for me!”
“I love this branch they had always help me with my banking needs. All the girls have made my banking less stressful. I have 2 bank accounts for both of my businesses and i love it.
Thanks
Fernando”
“We decided to visit a nearby branch to resolve our issue regarding loan payments. We were attended to by Vianney, a loan representative, and her supervisor Priscilla .The two ladies were very attentive and extremely patient with my over-explaining of our situation. Somehow we had been charged 4 times in a single month as opposed to a one time payment. Naturally, this would make anyone upset but the customer service we received was exemplary. They were very accommodating to our need for having everything explained. Their customer skills are a credit to this institution. My daughter and I were very pleased with their level of professionalism.Our issue has been resolved. We are very grateful to Rally Credit Union and its employees for treating us well.Additionally the women were very kind and humored me as I told them dad jokes. Because they seemed to have enjoyed hearing the jokes I will include one in this review.“A year ago a friend of mine decided to go to mime school. I haven’t heard from him since...””
“I have had my accounts at the Alamo Bank They were closed years ago so I switched to the Frost Bank on Ridge RD. I have never had a problem with with Frost. They are always friendly and professional. I even like going to the bank. I have been in a wheel chair for 5 years. I practiced for a long time and now I drive to the bank every month. Thanks to everyone at Frost Banks.”
“Great Service. The customer service provided was at an elite level. The whole team came together to help me out. Very satisfied. Very solid people. Ask for Carla.”
“(Translated by Google) The lady at the counter takes care of me super quickly and is very friendly.(Original)Me atiende súper rápido la señorita del mostrador y muy amable.”
8:30AM - 6:15PM
1128 E Nolana Ave, McAllen
Banks
“Great bank.
Tellers our fast and knowledgeable!!!!
All the front staff at the branch actually seem to like their job.
Shocker for a bank.”
9AM - 4:30PM
6901 N 10th St, McAllen
Banks
“One of the best bank in the USA , easy to work have enough staff so does not feel busy waiting time under 3 minutes since it local you can easily negotiate With the rate of loan, banking fees …etc”
9AM - 5PM
7124 N 23rd St, McAllen
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“I have always come back to SSFCU, because of the great service and Staff, today Veronica, Amanda, Luis and Jasmine helped me with all my questions and provided Awesome professional services. I will definitely recommend SSFCU. Thanks”